Office Assistant

Save to Favorites

Mesquite Social Services' success depends greatly on the volunteers that donate their time and talents. We operate on such a small staff, it is necessary to have consistent help in this area.

The Office Assistant provides support and structure for the MSS staff. The main role of the Office Assistant is to provide immediate attention to those individuals seeking services from MSS.

This position includes duties/roles like:

• Answer incoming calls in a timely manner and take detailed messages.
• Provide any referrals (referral list/contact information) that the individual may need for assistance in the community
• Keep all forms/documents copies stocked and ready for use.
• Keep the reception area neat and in order. Light cleaning
• Be able to work in a busy environment with clients with different socioeconomic backgrounds.
• Relate and communicate any concerns/suggestions to the Executive Director and/or Volunteer Coordinator for immediate consideration.

Some knowledge of the following would be very helpful in the training process:

• Past background in customer service
• Working knowledge of answering multiple-phone lines
• Able to handle multiple-task with little or no supervision
• Computer skills are required, including database data entry