Assist coordinator with checking in clients, enter client information into computer and consult with clients about needs, track daily data in database, and aid the coordinator in other office tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Assist in greeting and checking-in clients, including inputting personal information and informing clients of other resources available
Answering phone calls
Stocking the food pantry
Other duties as assigned
Input client service reports, including daily food and clothing weights and associated values, tallying up client totals
Tracking agency referral cards and documenting where clients are referred from
REQUIREMENTS & QUALIFICATIONS:
Data entry experience, including excel and the willingness to learn client tracking
Customer service experience and the ability to multi-task in a fast-paced environment
A desire to help those in need of emergency food and clothing assistance
Strong communication skills and the ability to work with diverse populations
Spanish speakers a plus
Times and Days:
We need volunteers to fill shifts 9:15am-11:30am and 12:15pm-3:30pm Monday through Saturday.
LANGUAGE SKILLS-- Ability to read and comprehend simple instructions in English. Ability to write simple correspondence. Ability to effectively present information on a one to one basis to clients, and other employees of the organization. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak Spanish a plus.
REASONING ABILITY-- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to apply common sense understanding to carry our instructions.
While performing the duties of this position, the volunteer is regularly required to stand.
WORK ENVIRONMENT-- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position takes place in the office. Dress appropriately.
- Administrative Support
- Customer Service
- Office Management
- Basic Computer Skills
- Retail / Sales
- Community Outreach
Good Match For
Teens People 55+ Group
Requirements & Commitment
- Background Check
- Must be at least 14
- Orientation or Training
- 1 day a week, 3-6 months
- Fill out application on website at sunshinedivsion.org