Volunteer for the largest FREE tax preparation site in Alameda County!

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Fremont Family Resource Center

  • 58 people are interested
Join our VITA team!

NOW RECRUITING VOLUNTEER TAX PREPARERS, SCREENERS, GREETERS, AND TRANSLATORS FOR THE 2019 TAX SEASON

The Fremont Family Resource Center's (FRC) Volunteer Income Tax Assistance (VITA) program provides free tax preparation and asset building services to taxpayers with low to moderate income, non-English speaking persons, and individuals with disabilities. The FRC VITA Program has been in operation since 2002 and is the largest VITA site in Alameda County.

We are looking for volunteers to serve as Tax Preparers, Greeters, In-Take Specialist, and Translators.

Volunteer Tax Preparer Responsibilities:

* Ensures that customers qualify for VITA services

* Ensures that VITA participants have all the necessary documents to complete their tax returns

* Prepare tax returns for all qualifying taxpayers, using an on-line software program

* Answer basic tax questions and refer VITA participants to additional programs and services

Volunteer Tax Preparer Qualifications:

* Must attend mandatory training sessions, and achieve a passing score on the IRS VITA tax preparation

test to serve as a certified advance VITA Tax Preparer

* Excellent attention to detail

* Excellent communication and interpersonal skills

* Experience working with a diverse population

* Intermediate to advance level computer skills is REQUIRED

* Tax preparation experience is preferred, but not required

Greeter Responsibilities:

* Welcomes VITA customers; manages flow of incoming customers

* Maintains customer sign-in sheet; determines language needs; provides packet of information and

in- take forms

* Assigns VITA customer to tax preparer based on certification level

* Schedules appointments for VITA customers with complex tax returns

Greeter Qualifications:

* Strong interpersonal and communication skills

* Must attend mandatory training sessions to become knowledgeable of process

* Experience working with a diverse population

In-Take Specialist Responsibilities:

* Meets with customers to ensure they have all the necessary tax documents, and identification

information needed for tax preparation

* Meets with customers to verify eligibility for VITA services

* Must attend mandatory training sessions

In-Take Specialist Qualifications:

* Strong interpersonal and communication skills

* Experience working with a diverse population

* Must attend mandatory training sessions to become knowledgeable of process

* Excellent attention to detail

* May be asked to take the IRS VITA basic level tax preparation test and achieve a passing score

Volunteer Translators:

Bi-lingual translators work alongside the VITA participants, Tax Preparers, In-Take Specialist, and other VITA volunteers and staff members to interpret information. Bi-lingual translators needed in Spanish, Punjabi, Mandarin, Vietnamese, Farsi, Urdu, and American Sign Language.


We have VITA sites in Fremont, Newark, and Union City

Please note: Volunteers must agree to volunteer a minimum of 3-5 hours per week starting January 22 through April 15, 2020.

PROSPECTIVE VOLUNTEERS MUST ATTEND A VITA VOLUNTEER INFORMATION SESSION ON OCTOBER 16, OCTOBER 30, OR NOVEMBER 13. PLEASE CONTACT CAROLYN ROBERTSON AT (510) 574-2003 or crobertson@fremont.gov FOR MORE INFORMATION.

1 More opportunity with Fremont Family Resource Center

About Fremont Family Resource Center

Location:

39155 Liberty Street, Suite A110, Fremont, CA 94538, US

Mission Statement

The Fremont FRC is a welcoming place where families and individuals are nurtured, encouraged, and provided quality services to build on their own strengths to help themselves and others.

Description

The Fremont FRC is a collaborative of 25+ City, County, State, and non-profit social service agencies working together under one roof to serve families in Southern Alameda County, including Fremont, Union City, Newark and Hayward. The City of Fremont’s Human Services Department is the lead agency - the FRC Core Team - and provides the key staff who administers the FRC and coordinates the many initiatives underway at the Center.

We provide a variety of services to South County residents including:

  • adult and youth employment
  • adult and youth counseling
  • case management
  • childcare information, referrals and subsidies
  • housing information
  • mental health services
  • public benefits
  • health insurance counseling
  • nutrition services for mothers and children
  • services for veterans and those with disabilities
  • mediation & legal services
  • advocacy
  • financial counseling & coaching, asset-building programs; tax preparation services
  • workshops and support groups
  • on-site drop-in childcare.

WHEN

Sat Jan 04, 2020 - Wed Apr 15, 2020
03:00 PM - 09:30 PM  

WHERE

Fremont Family Resource Center39155 Liberty StreetBuilding EFGHFremont, CA 94538

(37.55075,-121.98334)
 

SKILLS

  • American Sign Language
  • People Skills
  • Cantonese / Mandarin
  • Accounting
  • Spanish
  • Customer Service

GOOD FOR

N/A

REQUIREMENTS

  • Must be at least 16
  • Orientation or Training
  • Minimum 35-40 hours for the tax season
  • Tax preparers must pass the advance certficiation with a score of 80 or above.

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