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Volunteer for the largest FREE tax preparation site in Alameda County!

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Fremont Family Resource Center

  • 73 people are interested
Join our VITA team!

NOW RECRUITING VOLUNTEER TAX PREPARERS, IN-TAKE SPECIALISTS, GREETERS, AND TRANSLATORS FOR THE 2020 TAX SEASON

The Fremont Family Resource Center's (FRC) Volunteer Income Tax Assistance (VITA) program provides free tax preparation and asset building services to taxpayers with low to moderate income, non-English speaking persons, and individuals with disabilities. The FRC VITA Program has been in operation since 2002 and is the largest VITA site in Alameda County.

We are looking for volunteers to serve as virtual and in-person Tax Preparers, Greeters, In-Take Specialist, and Translators.

In response to Covid-19, our sites will adhere to heath and safety protocols.

Volunteer Tax Preparer Responsibilities:

* Ensure customers qualify for VITA services

* Ensure VITA participants have all the necessary documents to complete their tax returns

* Prepare tax returns for all qualifying taxpayers, using an on-line software program

* Answer tax questions

Volunteer Tax Preparer Qualifications:

* Must attend mandatory virtual training sessions, and achieve a passing score on the IRS VITA Advance Tax Preparer test

* Excellent attention to detail

* Excellent communication and interpersonal skills

* Experience working with a diverse population

* Intermediate to advance level computer skills is REQUIRED.

* Tax preparation experience is preferred, but not required

* Position may volunteer virtually or in-person


Greeters Responsibilities:

* Welcomes VITA customers; take customers' temperature and ask health screening questions; manages flow of incoming customers

* Maintains customer sign-in sheet; determines language needs; provides packet of information and

in- take forms

* Assigns customers to In-Take Specialists and/or Tax Preparers

* Position requires in-person service


Greeter Qualifications:

* Strong interpersonal and communication skills

* Must attend mandatory virtual training sessions to become knowledgeable of process

* Must complete IRS Ethics Test and achieve a passing score

* Experience working with a diverse population

In-Take Specialist Responsibilities:

* Meets with customers to verify eligibility for VITA services; ensure customers have all the necessary tax documents, and identification needed for tax preparation

* Scans and uploads IDs, tax documents, and forms

* Position requires in-person service

In-Take Specialist Qualifications:

* Intermediate to Advance computer skills

* Strong interpersonal and communication skills

* Excellent attention to detail

* Experience working with a diverse population

* Must attend mandatory virtual training sessions to become knowledgeable of process

* Must complete IRS Ethics, and In-Take and Interview tests and achieve a passing score

Volunteer Translators:

Bi-lingual translators work either in-person or via phone with customers, Tax Preparers, In-Take Specialist, and other VITA volunteers and staff members to interpret information. Bi-lingual translators needed in Spanish, Punjabi, Mandarin, Vietnamese, Farsi, Urdu, and American Sign Language. Must complete IRS Ethics Test and achieve a passing score.


We have VITA sites in Fremont and Union City

Please note: Volunteers must agree to volunteer a minimum of 3-5 hours per week starting January 27 through April 15, 2021.

TO LEARN ABOUT THE PROGRAM, VOLUNTEER OPPORTUNITIES, AND THE TRAINING AND CERTIFICATION REQUIREMENTS, WE REQUIRE ALL PROSPECTIVE VOLUNTEERS TO ATTEND A VIRTUAL VITA VOLUNTEER INFORMATION SESSION ON DECEMBER 2, 2020 FROM 6 TO 7:30 PM. PLEASE CONTACT HELENA (GIGI) YING AT (510) 574-2019 or hying@fremont.gov TO REGISTER FOR THE INFO SESSION OR TO SIGN UP FOR FUTURE SESSIONS.


More opportunities with Fremont Family Resource Center

No additional volunteer opportunities at this time.

About Fremont Family Resource Center

Location:

39155 Liberty Street, Suite A110, Fremont, CA 94538, US

Mission Statement

The Fremont FRC is a welcoming place where families and individuals are nurtured, encouraged, and provided quality services to build on their own strengths to help themselves and others.

Description

The Fremont FRC is a collaborative of 25+ City, County, State, and non-profit social service agencies working together under one roof to serve families in Southern Alameda County, including Fremont, Union City, Newark and Hayward. The City of Fremont’s Human Services Department is the lead agency - the FRC Core Team - and provides the key staff who administers the FRC and coordinates the many initiatives underway at the Center.

We provide a variety of services to South County residents including:

  • adult and youth employment
  • adult and youth counseling
  • case management
  • childcare information, referrals and subsidies
  • housing information
  • mental health services
  • public benefits
  • health insurance counseling
  • nutrition services for mothers and children
  • services for veterans and those with disabilities
  • mediation & legal services
  • advocacy
  • financial counseling & coaching, asset-building programs; tax preparation services
  • workshops and support groups
  • on-site drop-in childcare.
Community

WHEN

Wed Jan 27, 2021 - Thu Apr 15, 2021

WHERE

Fremont Family Resource Center39155 Liberty StreetBuilding EFGHFremont, CA 94538

(37.55075,-121.98334)
 

SKILLS

  • American Sign Language
  • People Skills
  • Cantonese / Mandarin
  • Accounting
  • Spanish
  • Customer Service

GOOD FOR

N/A

REQUIREMENTS

  • Must be at least 17
  • Orientation or Training
  • Minimum 35-40 hours for the tax season

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