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  • A group opportunity. Invite your friends.
  • 102 people are interested
 

Operate Remotely for the Consumer-Operated Warmline!

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Cal Voices

  • A group opportunity. Invite your friends.
  • 102 people are interested
Image_202111171056

Everyone deserves to be heard- are you interested in being on the receiving line?

-Do you or a loved one have lived experience with mental health?
-Are you willing to provide support to others seeking a listening ear?
-Looking for experience in mental health or peer support, but not sure where to start?

Cal Voice's Consumer-Operated Warmline is actively seeking volunteer phone operators to work remotely, who are able to provide non-crisis, supportive services and community resources/referrals to Sacramento County residents who utilize our phone line.

REQUIREMENTS:
*Volunteers must have some form of lived experience with mental health to be able to connect with those who call in to the Warmline
*18 years or older
*Background Check required
*Relative experience with technology
*Have means of technology (smartphone/tablet/computer) as this position is remote

HOURS:
-The Consumer-Operated Warmline's hours are Monday-Friday 9am-5pm PST excluding major Holidays
-Volunteers typically operate 2-4 hours a week and have an ongoing, set schedule based on your availability
-Typical shifts throughout the week are: 9am-12pm; 12-3pm; 3-5pm (these can be always be altered, as we are flexible)

DUTIES:

-Must have experience with technology, as this is a remote position
-Answering calls, listening to Voicemails, returning calls
-Documentation of call volume, referrals, satisfaction surveys, etc.
-Offering non-judgemental, supportive listening and being able to meet callers where they are at mentally
-We are NOT a Crisis Hotline/Suicide Hotline

BENEFITS OF VOLUNTEERING:
-Acquire experience in Peer Support Field, Adult Protective Services (APS), HIPAA, Cultural Competency, Suicide Prevention and more!
-Certificates given upon completion of trainings to build your resume
-Opportunities to attend trainings/groups/conferences/webinars
-Gain experience in the Mental Health field

For information please contact: Jensen Bosio or Caitlin Hiles at (916) 366-4668.

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About Cal Voices

Location:

720 Suite 102, Sacramento, CA 95825, US

Mission Statement

Cal Voices (formerly known as NorCal MHA) is dedicated to improving the lives of residents in the diverse communities of Northern California through advocacy, education, research, and culturally relevant services. All of our programs within the our agency works with individuals and families with mental health challenges to promote wellness and recovery, prevention, and improved access to services and supports.

Description

About Cal Voices (A continuation of NorCal MHA)

In 1946, coalition of mental health patients, mental health service providers, and interested community members began a local Mental Health Association chapter in Sacramento, which is now known as Cal Voices, a continuation of NorCal MHA. For nearly 70 years, Cal Voices has provided mental health consumers with culturally-affirming peer support services, assistance in navigating various human service agencies, and advocacy for consumer-oriented public mental health policies. Currently, Cal Voices provides these services in Amador, Placer, and Sacramento counties in California, and offers technical assistance to other mental health agencies statewide.

Advocacy & Human Rights
Community
Crisis Support

WHEN

We'll work with your schedule.

WHERE

Multiple locations Sacramento, CA 95825

(38.58908,-121.40847)
 

SKILLS

  • Mental Health
  • Counseling / Mental Health
  • Life Coaching
  • People Skills
  • Verbal / Written Communication
  • Advocacy

GOOD FOR

  • Teens
  • People 55+
  • Group

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • -Volunteers typically operate 2-4 hours a week REMOTELY and have an ongoing, set schedule based on your availability -Typical shifts throughout the week are: 9am-12pm, 12-3pm; 3-5pm (these can be always be altered, as we are flexible)
  • *MUST have some form of lived experience with mental health to be able to connect with those who call in to the Warmline *18 years or older *Background Check required *Relative experience with technology¬† *Have access to technology & WIFI

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