Be a Part of the Movement to end Domestic and Sexual violence - Direct & Non-Direct Volunteers


Cause Areas


It's flexible! We'll work with your schedule.


269 S. Willow AvenueSuite E.Cookeville, TN 38501


Direct Service Volunteers

Direct Contact Volunteers are used to enhance services for domestic and sexual violence. Responsibilities and Duties may include any of the following:

Sample Duties and Responsibilities

  • Respond to crisis calls
  • Conduct residential intakes and maintain residential files
  • Provide assessment and case planning to residents based on their individual personalities and situations
  • Maintain current file of referral agencies and services
  • Develop professional relationship with agency staff members
  • Interpret services/referrals to participants
  • Ensure appropriate services for participants with Limited English Proficiency (LEP)
  • Evaluate participant needs upon exit and provide follow-up services as needed
  • Provide adequate items to meet participant needs
  • Document and report child abuse to the Department of Children Services
  • Document and report abuse to the Department of Adult Protective Services


  • Assist participants with identification, expression of feeling and empowerment
  • Assist in building self-esteem, interpersonal communication and self-protection coping skills
  • Remain informed about domestic and sexual violence issues
  • Work in cooperation with other staff to ensure a comprehensive approach to meeting the needs of participants
  • Facilitate support groups
  • Conduct individual sessions
  • Conduct domestic and sexual violence education


  • Answering the crisis line
  • Communicate with the night advocates regarding participants
  • Maintain the white book
  • Assist shelter staff with maintaining shelter quality
  • Providing a clean and welcoming environment for participants


  • Assure prompt intake and documentation of all donations
  • Assure that Thank You notes are sent promptly
  • Oversee the distribution of donations to participants


  • Maintain accurate documentation of all services provided
  • Ensure confidentiality of participant and participant services information

Other duties as assigned by supervisor

Accountability: Shelter Director

Non-Direct Service Volunteers

Non-Direct volunteers are utilized for any service that does not directly involve contact with clients. The task or project may include the following:

  • Repairs and Maintenance - repairs on agnecy properties, yard work, etc.
  • Housingkeeping - household chores, cleaning, organizing, painting, etc.
  • Donations - Sorting and organizing donations.
Other duties assigned by supervisorAccountability: Shelter Director


  • Child Development
  • Housekeeping
  • Office Reception
  • Basic Computer Skills
  • Food Service
  • Community Outreach

Good Match For

Kids Teens

Requirements & Commitment

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 2 to 5 hours per week

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