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Client Services Assistant

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Navy Marine Corps Relief Society

  • 31 people are interested
CW
CW sitting with a client

Become an ambassador for our military service members in need by volunteering as a Client Services Assistant. Our Client Services Assistants maintain our front office, provide customer service, perform various business administration tasks, answer phone calls, schedule appointments, and process small loan applications. No previous experienced required! Training is provided for all volunteers. Build your skills in teambuilding, customer service, business administration, and leadership and grow your knowledge of the military pay system and Camp Pendleton resources.

This is a great match for military spouses looking to build their resumes and skills and/or make new connections! We rely on our volunteers to make giving back to our service members and their families a possibility!

Key Responsibilities:

  • Serve as client’s ambassador focused on outstanding client services
  • Greet clients courteously and ascertain eligibility to apply for assistance
  • Assist client in determining required documents for interview
  • Enter or update client data in CAP
  • Manage phone calls and schedule appointments
  • Process inquiries and direct to appropriate program leads/referrals
  • Process Quick Assist Loans (QAL)

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About Navy Marine Corps Relief Society

Location:

P.O. Box 555006, Building 1121, Camp Pendleton, CA 92055, US

Mission Statement

The mission of the Navy-Marine Corps Relief Socitey is to provide, in partnership with the Navy and Marine Corps, financial, educational, and other need based assistance to Sailors, Marines, and their eligible family members and survivors.

Description

We are a private, non-profit, volunteer service organization.

We have multiple opportunities available and provide childcare and mileage reimbursement while you are volunteering.

We operate in an office enviroment on Camp Pendleton, Monday-Friday 8:00-4:00. Our volunteers conduct one on one interviews with members of the military - active, retired, and their family members. We strive to assist our clients with financial self-sufficiency and find solutions to meet their emergency needs.

We also operate a Thrift Store located on Camp Pendleton. Volunteer opportunities are available Monday-Friday 0900-1400. Sale hours are Tuesday & Thursday 1000-1230.

Community
Education & Literacy
Veterans & Military Families

WHEN

We'll work with your schedule.

WHERE

P.O. Box 555006Building 1121Camp Pendleton, CA 92055

(33.3377,-117.448)
 

SKILLS

  • Data Entry
  • Office Reception
  • Basic Computer Skills
  • People Skills
  • Administrative Support
  • Customer Service

GOOD FOR

  • People 55+

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Flexible within business hours

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