Customer Service Assistant- North MPLS

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Volunteer to make a difference in your community!

Primary Responsibilities of Volunteer Customer Service Assistants:

• Administer Customer Input Survey in lobby
• Greet visitors in the lobby area as they arrive and leave
• Guide visitors to the appropriate location within North Minneapolis Office
• Maintain time sensitive postings on public bulletin boards
• Organize various brochures on display
• Stock photocopiers throughout the office with various sizes of paper
• Adjust number of lobby stanchions relative to number of incoming visitors
• Help staff and teams with special projects as needed

Requirements:

• Desire to serve in North Minneapolis community
• Positive attitude with customer service skills and responsibility for daily duties
• Experience engaging with and serving diverse populations
• Punctual and reliable
• Able to establish and maintain appropiate boundaries with staff and clients and maintain confidentiality
• Completion of application, screening, background check, references, and interview

Time Commitment:

• 2 to 3 hour shift--morning or afternoon
• 3 or more month commitment

Benefits:

• Invitation to attend volunteer recognition event
• Opportunities to receive free entrance to Science Museum and Omni Theater throughout the year
• Feedback is available / provided by an On-Site Coordinator to assist volunteer in achieving the highest quality of work results.Volunteers gain experience working with individuals from different language and cultural backgrounds.
• Volunteers gain experience assisting staff in a county government Human Services department.
• Volunteers experience the positive feelings of assisting people in need.
• Volunteers can be reimbursed monthly for related transportation/parking expenses within allowable limits by completing a report form.
• Human Services training opportunities are available at no cost.
• A letter of recommendation can be written on request after completion of the minimum time commitment.

To apply to become a volunteer, please fill out this application: https://www.volgistics.com/ex/portal.dll/ap?AP=414494143