Cause Areas


It's flexible! We'll work with your schedule.


North Minneapolis Human Services Center1001 Plymouth Ave NoMinneapolis, MN 55411


Volunteer to make a difference in your community!

Primary Responsibilities of Volunteer Customer Service Assistants:

  • Administer Customer Input Survey in lobby
  • Greet visitors in the lobby area as they arrive and leave
  • Guide visitors to the appropriate location within North Minneapolis Office
  • Maintain time sensitive postings on public bulletin boards
  • Organize various brochures on display
  • Stock photocopiers throughout the office with various sizes of paper
  • Adjust number of lobby stanchions relative to number of incoming visitors
  • Help staff and teams with special projects as needed


  • Desire to serve in North Minneapolis community
  • Positive attitude with customer service skills and responsibility for daily duties
  • Experience engaging with and serving diverse populations
  • Punctual and reliable
  • Able to establish and maintain appropiate boundaries with staff and clients and maintain confidentiality
  • Completion of application, screening, background check, references, and interview

Time Commitment:

  • 2 to 3 hour shift--morning or afternoon
  • 3 or more month commitment


  • Invitation to attend volunteer recognition event
  • Opportunities to receive free entrance to Science Museum and Omni Theater throughout the year
  • Feedback is available / provided by an On-Site Coordinator to assist volunteer in achieving the highest quality of work results.Volunteers gain experience working with individuals from different language and cultural backgrounds.
  • Volunteers gain experience assisting staff in a county government Human Services department.
  • Volunteers experience the positive feelings of assisting people in need.
  • Volunteers can be reimbursed monthly for related transportation/parking expenses within allowable limits by completing a report form.
  • Human Services training opportunities are available at no cost.
  • A letter of recommendation can be written on request after completion of the minimum time commitment.

To apply to become a volunteer, please fill out this application: https://www.volgistics.com/ex/portal.dll/ap?AP=414494143


  • Customer Service
  • People Skills
  • Verbal / Written Communication

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 2-3 hours per week for 3 months or more

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