Animal Activist Support Line Counselor

Cause Areas


It's flexible! We'll work with your schedule.


This is a Virtual Opportunity, with no fixed address.


In 2015, In Defense of Animals (IDA) launched the Animal Activist Support Line, offering free resources and support for animal activists. IDA volunteers and staff currently operate the Support line remotely. Our goal is to help animal activists gain clarity on their missions, work effectively and efficiently, create successful and satisfying careers, balance activism with the rest of their life, and avoid (or heal from) burnout and trauma.

This nationwide service (also available in Canada) is free, confidential, and available via phone or email. Weekly hours of operation are Monday, Tuesday and Wednesday 3pm-9pm PST (6pm-12pm EST).

Seeking Volunteers:

We are seeking adult volunteers with a background in psychology or animal rights activism. Volunteers must be empathetic, non-judgmental, and able to fulfill one three-hour shift per week. We offer a variety of shift options, including evenings and weekends. Although you may not be answering calls during your entire shift, please be available to respond to calls and emails during your assigned shift.

You will need an Internet connection, computer access, and personal phone for this volunteer position. Counselors answer calls from home, directed to them via a Toll-Free number. An answering service connects the caller to the counselor to maintain confidentiality. Counselors choose their desired three-hour shift according to their personal schedules.

Volunteer Training:

Volunteer Counselors will participate in free online training and will receive a downloadable Support Line handbook. During the training program, Counselors will learn how to focus on the caller, listen effectively, problem-solve, gain rapport, and provide the caller with emotional support and community resources to address their situation over the long-term. Mentors receive a Paraprofessional Certificate of Completion upon taking the training course. Letters of recommendation are available after 15 hours of volunteer service.

How to apply

To submit your volunteer application (, please email, attach your completed application form and your resume. Once we review your materials, we will contact you and arrange an online meeting where you can ask questions.


  • Mental Health
  • Psychology
  • Counseling / Mental Health
  • Animal Care / Handling

Good Match For


Requirements & Commitment

  • Must be at least 18
  • 3 hours per week
Engage your employees, consumers, or students! VolunteerMatch provides the tools that make community involvement easy.