Office Intern Needed at YWCA Willows

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If you love interacting with people and keeping busy, this position could be for you! The Office Intern will support the housing shelter to meet the needs of clients and visitors. This position requires professionalism and the ability to perform administrative and customer services duties well in a hectic environment. Students interested in a career in human services are encouraged to apply!

Responsibilities:

• Answer multi-line phone: directing calls and answering basic questions

• Greets clients and visitors: answers questions, and directs inquiries

• Maintains physical environment of front desk and reception area clean

• Performs typing, copying and faxing in support of program and administrative staff

• Miscellaneous office tasks including giving tours, sign-ins and making appointments

• Performs other office duties as assigned

• Adhere to YWCA policies and procedures

Qualifications:

• Receptionist and phone experience

• Pleasant friendly personality that enjoys working with the public

• Ability to communicate and work with clients and staff from diverse cultural and economic backgrounds

• Comfortable working in hectic environment

• Patient and flexible

• Attention to detail and strong organizational and record keeping skills

• Dependable and reliable

• Must be able to work independently as well as in a team environment

• Ability to communicate effectively and in a caring way with clients who are in crisis

• Ability to maintain confidentiality

Schedule:

• At least one 4 hour shift once a week

• Flexible on a shift time during Monday to Friday, 8:30 A.M. to 5:00 P.M.

• Interns should be able to make a regular commitment to their shift over a 3-6 month period. This is a great opportunity to earn school credit or service-learning hours!