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  • 12 people are interested

VITA Tax Volunteer 2022

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The Women's Building

  • 12 people are interested

Hours: About 4 hours per week with a 2.5 month commitment

Reports to: Abi Pantoja(Volunteer and Tax Program Coordinator)

Roles & Responsibilities:

  • Welcome everyone to our tax clinic! You are the first face they see :)
  • Check clients in
  • Go over the process to first-time visitors
  • Assist in the intake form when necessary
  • Answer any intake form questions
  • Help with set-up and clean-up
  • Occasional food pick up and coordination
  • Provide interpretation when needed. Applicable to multilingual volunteers.

Tax Preparer:
  • Provide a welcoming environment to client
  • Answer any tax related questions
  • Go over their tax situation thoroughly to avoid any confusion
  • Provide helpful tips for following tax years if applicable
  • Go over the completed return with Tax Specialist and/or Quality Reviewer

Quality Reviewer:
  • 2+ years of tax preparation experience required
  • Support tax preparers and clients with any questions/concerns related to their return
  • Go over the Tax Return with tax preparer before submission
  • Catch errors that may have been missed from the tax preparers
  • Support Tax Specialist in submitting returns

Admin Support:
  • Assist in confirming and setting appointments for clients
  • Reminder calls for appointments
  • Connecting with local vendors for food donations and/or food orders
  • Client data entry


  • Some Bachelor’s degree preferred, High School degree required
  • Commitment to social justice and to TWB’s core values
  • Excellent written and verbal communication and analytical skills in both languages
  • Ability to work both independently and commitment to working as part of a team
  • Cultural competence and experience in working with diverse populations, including communities of color, immigrants, LGBT communities, and persons of various ages, socioeconomic backgrounds, health status, and abilities
  • Computer Fluency (Microsoft Word and basic Excel)
  • Punctual, reliable and detailed oriented
  • Spanish fluency is a PLUS! Not required


  • Become knowledgeable of the basic tax prep and filing rules and regulations enforced by the IRS
  • Gain awareness of the struggles and barriers faced by low-income individuals in San Francisco and Bay Area
  • Working at the front lines of a community center space
  • Get familiar with the services and programs offered by local San Francisco and bay area non-profit organizations as they relate to the program
  • Develop public speaking abilities, build communication skills, and network with other non-profit organizations.
  • Familiarize yourself with program planning and implementation; make appointments, do calls, write emails.
  • Experience working with Salesforce, Microsoft Office, Google Drive and other programs
  • Participate in social justice trainings and events
  • Ideal for anyone pursuing work in the non-profit, social services sector, accounting, finance, or tax sector

2 Shifts

  • Thu Feb 03, 2022 - evening / 05:30 PM to 08:30 PM
    Weekly Thursdays from 5:30pm-8:30pm
  • Sat Feb 05, 2022 - 10:00 AM to 02:00 PM
    Weekly on Saturdays from 10-2pm
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About The Women's Building


3543 - 18th St., #8, San Francisco, CA 94110, US

Mission Statement

In 1979, The Women's Building made history by becoming the first women-owned community center in the nation. Twenty-one years later we're pleased to unveil the results of a two-year, $6 million renovation and seismic improvement project. Now offering several child care services, expanded programs, and additional space for community organizations and events, The Women's Building is thriving like never before. Our world-renowned mural has also been expanded, with the original Maestrapeace artists adding vibrant new art.


a Women's resource center -- see above in Mission Statement

Immigrants & Refugees


Thu Feb 03, 2022 - Sat Apr 16, 2022
This opportunity has 2 shifts


3543 18th StreetBetween Valencia and GuerreroMission DistrictSan Francisco, CA 94110



  • Spanish
  • Customer Service
  • Bilingual
  • Financial Service Assistance
  • Basic Computer Skills




  • Must be at least 18
  • Orientation or Training
  • 2.5 months

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