Make a difference in someone's life by connecting them with community resources! Resource Counseling Advocates are responsible for providing crisis intervention, supportive counseling, information, and referral services to individuals who call or walk into Tubman. Opportunities to volunteer are available at our Minneapolis and Maplewood locations.
Impact & Benefits
Provide immediate response and support to individuals in difficult situations or crisis
Gain experience offering supportive counseling in response to a variety of life situations
Make a difference in someone’s life by providing a bridge to community resources
Follow agency guidelines as you interact with clients, clarifying the client’s concerns and needs, providing support, and referring clients to community resources and programs
Communicate and collaborate within your team to provide coordinated services to clients
Remotely answer voicemails and connect with clients via personal phones and email.
Ability to work well under pressure, independently, and remain calm in response to crisis situations
Excellent communication skills, including active listening and the ability to respond appropriately to client needs; ability to analyze client and team situations
Ability to work with diverse teams and clients to foster a culturally inclusive environment
Flexibility to adapt in the moment while working in a fast-paced environment
Comfortable using a computer - this position involves using basic computer programs, researching the internet, utilizing excellent organizational skills, and virtual communication
Ability to maintain a working knowledge of community resources
Time Commitment and Availability
8 hours/week minimum for 6 months preferred, including orientation/training
Position may be done remotely, on-site, or a combination of both depending on safety guidelines
Days and times of available shifts are as follows:
Chrysalis Center (Mpls): Monday‐Thursday 9 am‐1 pm, 1‐5 pm; Friday 9 am-1 pm, 11 am -3 pm
To advance opportunities for change so that every person can experience safety, hope, and healing.
Each year Tubman helps nearly 25,000 people of all ages, genders, and cultural backgrounds who are facing relationship violence, sexual assault, exploitation, homelessness, addiction, mental health challenges, or other forms of trauma. We provide safe shelter, legal services, mental and chemical health counseling, youth programs and community education.
Advocacy & Human Rights
We'll work with your schedule.
4432 Chicago Ave S1725 Monastery WayMinneapolis, MN55407
July 1, 2020
Verbal / Written Communication
Must be at least 18
Orientation or Training
8 hours/week minimum for 6 months (Weekdays)
People of color, all genders, multilingual speakers and people with disabilities encouraged to apply