• 169 people are interested
 

Information Desk Volunteer

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ORGANIZATION: Kaiser Permanente - Downey Medical Center

  • 169 people are interested

Volunteers serve as our frontline customer service representative and interact directly with the reception staff and security team. Primary responsibilities are to greet members entering the hospital and issue a "Visitor’s Pass" and map to help guide them to their destination. Volunteer will treat each visitor with respect and kindness, practicing active listening to assess visitors’ needs and contribute to the best care experience possible.

Qualifications/Responsibilities:

  • Be able to work well in busy, demanding situations while maintaining a high level of customer service
  • Excellent interpersonal skills
  • Work well in a team situation and independently
  • Comply with dress code
  • Scheduled Shifts in Hospital:
    • Times: 8am - 12pm, 12pm-4pm, 4pm-8pm; Days: Daily
  • Scheduled Shifts in Medical Office Building:
    • Times: 8:30am - 12:30pm, 12:30pm-4:30pm; Days: Monday - Friday

More opportunities with Kaiser Permanente - Downey Medical Center

No additional volunteer opportunities at this time.

About Kaiser Permanente - Downey Medical Center

Location:

9333 Imperial Hwy, Downey, CA 90242, US

Mission Statement

Kaiser Permanente exists to provide affordable, high quality healthcare services and to improve the health of our members and the communities we serve.

Description

The Volunteer Services Department at Kaiser Permanente Downey Medical Center has been established to develop and maintain a caring, compassionate and efficient volunteer staff who offers an extra dimension of care and services to our members.

CAUSE AREAS

Health & Medicine
Health & Medicine

WHEN

We'll work with your schedule.

WHERE

9333 Imperial HwyDowney, CA 90242

(33.919243,-118.128815)
 

SKILLS

  • Customer Service
  • Problem Solving
  • Multi-Tasking
  • Office Reception
  • People Skills
  • Verbal / Written Communication

GOOD FOR

  • Teens
  • People 55+

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 16
  • Orientation or Training
  • 4 hours/week, total commitment of 1 year (200 hrs)
  • Application, Interview, Background Check, & Health Screening

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