Interpreter Coordinator

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The Interpreter Coordinator processes and schedules all incoming interpretation requests, and then fills the assignments by carefully matching the skills and availability of interpreters for several languages. The position is dynamic and fast-paced. The Interpreter Coordinator will work with the staff to handle requests for interpretation services.

Key Responsibilities:

• Coordinates interpreter services by ensuring the smooth flow of operations, implementing policies and procedures, and enforcing rules and regulations.
• Assists in the supervision of staff by assigning tasks, establishing schedules for interpreters
• Recruits interpreters from the community by attending multicultural events and contacting ethnic based community associations
• Trains newly hired interpreters and ensures that all interpreters are aware of our policies and procedures
• Oversees the time record logs and time sheets for all interpreters
• Ensures that all interpreter time sheets are handed in on time
• Schedules interpreters across the agency to cover interpretations in a variety of languages

• Communicate with Clients and Interpreters regarding questions or problems

Key Requirements:

• Multicultural exposure and ability to work in a multicultural environment
• Excellent written and oral communications skills
• Previous experience in a multicultural environment and sensitivity to cultural considerations
• Ability to manage multiple tasks and competing job priorities on tight deadlines
• Proficiency in Microsoft computer programs (exceptional excel skills)
• Data-Entry experience
• Ability to work under deadline pressure
• Ability to establish and maintain effective working relationships
• Able to quickly adapt and implement changes in processes and procedures as needed