Thrift Shop Customer Service (floor person)

Cause Areas


It's flexible! We'll work with your schedule.


33933 Gladys AveAbbotsford, BC V2S 2E8CA


Tasks and Responsibilities may include:

  • Assist customers on the sales floor and at the display counters
  • Be familiar with the shop prices and product
  • Empty out the change rooms
  • Straighten merchandise on racks and shelving, dusting when/where needed
  • Stock shelves and racks in shop with priced items
  • Back up for cashier to help with bagging purchases
  • Be familiar with and support shop policy including provincial customer service guidelines
  • Explain the shop operations and how MCC uses the money raised
  • Providing friendly service and a positive experience in the shop for all customers, donors and other volunteers

Skills/ Knowledge/ Attitude Requirements:

  • Friendly and engaging personal style, strong interpersonal skills with people of all ages and backgrounds required
  • Healthy balance of patience and energy required
  • Ability to lift and move items an asset

Training and Development offered:

  • Position specific orientation will be provided
  • Job shadowing and training meetings offered as available
  • Other training and skills development
  • Policy and procedure manual available at all times


  • Customer Service
  • Multi-Tasking
  • People Skills
  • Merchandising
  • Retail / Sales

Good Match For

Teens People 55+

Requirements & Commitment

  • Must be at least 15
  • Orientation or Training
  • 4 hour shifts, weekly or monthly
  • 6 month commitment preferred

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