Benefits Access Volunteer


Cause Areas


It's flexible! We'll work with your schedule.


1048 Lake Street, Suite 300Oak Park, IL 60301


The Benefits Access program at AgeOptions is designed to ensure that all older adults in suburban Cook County are enrolled into the public benefit programs for which they are eligible. The Benefit Access program will focus on: Supplemental Nutrition Assistance Program (SNAP) which assists with food costs; Medicare Savings Programs (MSP) which assists with Medicare premiums; Extra Help which assists with Medicare prescription costs and Medicaid which assists with healthcare costs.

Position Description

AgeOptions is seeking a volunteer to help us reach older adults. The volunteer will assist in connecting clients with public benefit programs by providing education, screening them for eligibility and enrolling them into all public benefits for which they are eligible. The volunteer will also educate members of the community about the available benefit programs. The volunteer will provide assistance and referrals on other issues as needed. The volunteer should plan on committing 4 hours per week for at least one year. Bilingual in Spanish preferred.


  • Provide clients with information and assistance about public benefits programs
  • Assess eligibility for public benefits by completion of an over-the-phone financial intake
  • Enroll clients in benefit programs
  • Follow-up to make sure benefits are received
  • Comply with AgeOptions policies and guidelines including those for confidentiality and documentation of counseling services


  • Make a valuable contribution to the well being of older adults and the community as a whole
  • Learn about public benefits programs for older adults
  • Gain new or improve computer skills
  • Enhance communication and interpersonal skills
  • Interact with a diverse group of people
  • Network with fellow volunteers and establish new connections


  • Problem Solving
  • People Skills
  • Basic Computer Skills
  • Relationship Building
  • Verbal / Written Communication
  • Administrative Support

Good Match For

People 55+

Requirements & Commitment

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Minimum- 1 year, 4 hours a week

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