Cause Areas


It's flexible! We'll work with your schedule.


This is a Virtual Opportunity, with no fixed address.


Peer Helpline Counselors

Gain experience you can't get anywhere else while you help people who are experiencing some form of personal crisis--from a traumatic loss or depressive illness.

The work is challenging, the training intensive, and the experience extremely rewarding! And you'll gain valuable counseling and communications experience that can help you get into grad school, make a career change or simply grow more yourself.

We are currently running orientation sessions for the October Hotline Volunteer Training Class that begins soon! The final orientation session will be held on Wednesday, October 5 th . Register today on this site. Alternatively, you can register by sending an email to mnedd@cafyonline.orgSubject:Helpline Volunteer or website http://w or

To learn more and to attend an orientation session, please email your full name, phone number and residential street address to or call (301) 541-8934 to receive a Volunteer Information Packet by mail. (In your message, please indicate how you found us) We look forward to hearing from you!

Volunteer on CAFY's 24-hour helpline and provide emotional support to those who feel depressed, overwhelmed, in crisis or need help identifying services or just someone to talk to. CAFY's helpline responds to people of all ages and all backgrounds, including teenagers and the elderly, people who are victims of violence or sexual abuse, domestic violence, and people just like you and me who suddenly find themselves facing some overwhelming obstacle or personal tragedy and need help and information to get through their situation.

CAFY's Helpline volunteers develop personal and professional skills that have helped them land jobs in the public and private sector (mental health, public health, education, etc.) as well as get into some of the most respected social work, psychology, counseling and other related graduate programs.


  • Crisis Counseling
  • Cross-cultural Communication
  • Verbal / Written Communication

Good Match For

People 55+ Group

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 5-8 hours per week
  • Must be at least 21, possess good listening skills, patience and sensitivity

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