Owner Surrender Coordinator

Save to Favorites

Summary: The Owner Surrender Coordinator is responsible for working with local families who need to surrender their animal to Ruff Start Rescue. The OS Coordinator works through the entire process of bringing an animal into the rescue. Beginning with collecting information from the surrenderer (images, vet records), networking the animal in the private RSR Animals Needing Fosters Page, and getting foster commitment. You also may be asked for help coordinating the transfer of the animal into the rescue as well. Once the animal is with their foster, add them to the website and notify vetting and intake of the new addition.

Time Commitment: You are required to take at least 2 new owner surrender applications weekly

Location: Remote

Reports to: Intake Manager

Responsibilities:

• Logging into email, facebook and RescueGroups daily

• Review owner surrender applications and look for red flags

• Lining up fosters for the animals that are chosen to come into rescue
• Sending owner surrender agreements
• Once the animal is with the foster, perform an intake on the animal by adding to the website and sending out an announcement email to intake, vetting and the FM involved

Qualifications:

• Must be 18+
• Reliable access to the internet
• Proficiency using Gmail and Google Drive preferred
• Ability to work courteously and cooperatively with all members of RSR and the public
• Ability to take initiative and work with minimal supervision and direction at times
• Ability to show compassion and empathize with owner surrenders and shelter/veterinary staff
• Demonstrate affection for animals and concern for their welfare
• Understanding of all animals that might be placed within RSR and knowing when we cannot help and when we can
• Familiarity with animals, knowledge of animal behavior, and experience working with animal welfare programs is preferred