Live Chat Operator unpaid


Cause Areas

When

It's flexible! We'll work with your schedule.

Where

This is a Virtual Opportunity, with no fixed address.


About

Position Title: Live Chat Operator

Reports to: Live Chat Director

Type of position: Volunteer, unpaid

Roles and Responsibilities:

  • Connect with grieving parents online through our website
  • Offer support and encouragement, while encouraging them to look into the many services offered by Miscarriage Matters, Inc.
  • Must be available on your mobile device or PC should someone need to connect
  • Connection is made through text/typing messages - you wont physically talk with anyone.
  • Must be knowledgeable in all Miscarriage Matters programs and website
  • Must be able to log into chat at least 8-10 hours per week
  • Must attend monthly team meetings
  • Must be a team player
  • Must be a self starter
  • Must have a Facebook account
  • Other duties may be assigned

Pick your own schedule - Live chat hours are:

M-F 10am-7pm EST

S-Su 12pm-5pm EST

Qualifications and Education Requirements:

  • High School diploma or GED
  • Must have experienced a pregnancy loss

Preferred Skills:

  • Compassionate/caring



Skills

  • Administrative Support
  • Basic Computer Skills
  • Bereavement Support
  • Relationship Building
  • Verbal / Written Communication

Good Match For

N/A

Requirements & Commitment

  • Must be at least 18
  • Orientation or Training
  • 2-5 hours per day
  • Be able to communicate via computer & phone

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