Alumni Community Manager

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Description
Global Women’s Leadership Network (GWLN) is seeking a talented Alumni Community Manager to engage and serve our graduates of approximately 200 leaders worldwide. You will work closely with the GWLN Leadership Team and be responsible for cultivating, maintaining and strengthening alumni ties to GWLN and the graduates of GWLN’s leadership education programs. Additionally, the Alumni Community Manager will be responsible for responding to all alumni inquiries and collaborating with Marketing on success stories.

Volunteers must meet critical deadlines and be willing to work a flexible schedule which may include weekends and evenings. Enthusiastic, self-motivated, collaborative, adaptable and must possess a strong sense of responsibility. This is an excellent opportunity to learn about the different facets of a fast-paced non-profit organization and to join a community of global women leaders.

Responsibilities
Reporting to the GWLN Executive Director and collaborating closely with the Leadership team, the Alumni Community Manager will be involved with communicating news to and from the graduates about leadership programs, partnership opportunities and events. This role will be responsible for recommending and implementing strategies and tactics that engage GWLN’s alumni in meaningful and innovative ways.

• Collaborate with the Executive Director and the Leadership Team to identify resources and opportunities for GWLN alumni
• Develop, evaluate and update the Alumni management plan
• Manage communications with alumni in all formats (social media, email, webinars, etc.)
• Respond to general inquiries including partnership opportunities from alumni
• Collaborate with Marketing to develop success stories and marketing content to feature alumni impact and achievements
• Operate with a commitment to GWLN values - accountabilities for outcomes, results orientation, inclusiveness, transparency, reciprocity and collaboration.
• Ensure compliance with sustainability and scalability goals in design of program infrastructure
• Prepare, operate and manage an annual budget
• Attend and help coordinate GWLN events, recruiting graduates as needed
• Maintain graduates in GWLN’s email database (Constant Contact), updating email lists regularly to remove bounced and inactive email addresses
• Participate in bi-monthly leadership team meetings (2x a month)
• Other projects as needed

Qualifications
• BS or BA Degree
• Experience in executing excellent programs and refining them through periodic evaluation
• Global advocacy
• Passion for social justice and gender equality

Skills Required
• Strong collaboration and relationship-building skills
• Strong oral and written communications in English
• Strong project management and multi-tasking skills
• Ability to engage and work effectively with a diverse range of individuals and groups
• Actively use social media (Facebook, Twitter, LinkedIn, YouTube)
• Effective communicator and troubleshooter
• Ability to make decisions and follow through with minimal supervision
• Ability to use online tools including web conferencing (Linqto, SKYPE, etc.) • Ability to lead virtual teams who represent many different cultures

Work Environment
• Minimum commitment of 15-20 hours per week
• Flexible hours
• Can work virtually
• Candidate must reside in the San Francisco Bay Area and able to attend bi-monthly leadership meetings
• Requires travel and some evening engagements

Compensation
This position is a volunteer position.