A Certified Ombudsman is a volunteer observer, listener, detective, communicator and problem-solver who advocates for residents living in long-term care facilities.
Volunteers are trained to identify, investigate and resolve problems and complaints of residents in nursing homes, assisted living or residential care facilities and adult foster care homes. Their focus is to work to protect residents' rights and dignity, ensure quality care, and prevent neglect, abuse.
The State Office of Long-Term Care Ombudsman will provide professional training and ongoing support to maximize your effectiveness.
The ideal volunteer advocate is a caring observer and strong communicator with good people skills. Certified Ombudsmen must be at least 21 years old and able to volunteer a minimum of 4-hours per week for one year. It is helpful to have a flexible schedule with availability during weekday hours. The reward for this free and confidential service is knowing that you are defending some of Oregon’s most vulnerable citizens.
- Problem Solving
- Patient Care
- People Skills
- Elder care
- Verbal / Written Communication
Good Match For
Requirements & Commitment
- Background Check
- Orientation or Training
- About 4-hours per mont
- flexible schedule with weekday availability