Client Services Intern
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31 people are interested
Breast Cancer Emergency Fund (BCEF) is looking for a dynamic person to join our Client Services team in the role of regular Client Services Coordinator. At BCEF, we are committed to social justice, economic equality and health access in our community. We work hard but we also have a fun, supportive work environment.
The ideal candidate is someone who is diligent, compassionate and comfortable with both team collaboration and managing key tasks independently. Bonus points for folks who have a passion for helping others, grace under pressure, a sense of humor and want to be a part of a great team. This is a great role for someone who wants to give back!
This is an unpaid Volunteer position - but karma is priceless!
Flexible Schedule during Client Service hours: 10am-12:30pm & 1:30pm-4:00pm Monday-Friday
We require a 3 month minimum commitment in order to ensure BCEF quality standards and service continuity.
Under the supervision of BCEF’s Executive Director, the Client Services Coordinator is responsible for the smooth functioning of BCEF Client Services, including:
Be fully-versed in all client services policies and procedures including client grievance procedures, language access and accommodation policies, HIPAA, etc.;
Provide culturally and linguistically-appropriate services;
Provide timely and responsive services;
Handle phone inquiries or other questions from applicants;
Assist applicants with application process;
Provide information and referrals to additional resources;
Process completed applications within 48 hours;
Maintaining accurate client files, both electronically and physically;
Manage BCEF client satisfaction survey data compilation and analysis.
How To Apply
Email cover letter and resume to Executive Director Karen Edwards at firstname.lastname@example.org with the subject line "Application for Development Internship". Please tell us a bit about yourself, why you are interested in this internship, the skills and experience that make you a good fit, and the number of total hours and approximate schedule you would be available.
275 Fifth StreetSuite 402San Francisco, CA 94103
- Customer Service
- Microsoft Office Suite
- Verbal / Written Communication
- Data Entry
- Program Management
- Social Work
- Must be at least 18
- Orientation or Training
- 3-4 hours a week, 3 month minimum commitment
- Excellent organizational skills and attention to detail. Commitment to social justice