Community & Marketing Director


Cause Areas


It's flexible! We'll work with your schedule.


3348 Peachtree Road NESuite, 777Atlanta, GA 30326


A Community & Marketing Director is the face of Steps of Success, managing communications in both directions. This digital-savvy employee is responsible for all communications, PR, social media, events, and content creation, among other things.

It’s a Web 2.0 communications role, incorporating online tools and in-person networking to create relationships and ultimately build the company’s brand, both online and off.

While every day as a Community Manager is different, this is what the role’s responsibilities may include:

1. Content creation - writing blog posts, articles, newsletters, communications materials, and material for social media channels

2. Social media marketing - creating, managing and growing the company’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties

3. Events and event planning - attending industry events in your city (often outside of 9-5 hours) and planning meetups for your community

4. Public relations - promoting Steps of Success by visiting colleges in the Atlanta Metropolitan area and promotnig through word-of-mouth. Managing incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns

5. Community relations - the Community Manager is often responsible for community support - answering questions however they come in (phone, e-mail, Twitter) and managing any online feedback forums such as GetSatisfaction pages

6. Communications/marketing strategy - the Community Manager is responsible for creating strategic marketing/communications plans to provide direction for the company’s public-facing communications

7. Analytics - Using Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives

8. Business development - Depending on the company and depending on how senior the role is, a Community Manager can also be responsible for business development and sales


  • Marketing Analytics
  • Marketing Strategy & Planning

Good Match For


Requirements & Commitment

  • Driver's License Needed
  • Must be at least 25
  • Orientation or Training
  • On-going
  • This opportunity involves individuals with 5 years experienc in the marketing sector.
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