• 10 people are interested

Ombudsman Volunteer-Yavapai County - Cottonwood

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ORGANIZATION: Area Agency on Aging NACOG

  • 10 people are interested
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The Long Term Care Ombudsman Volunteer is an Advocate for Residents in State licensed long term care facilities and homes. The Volunteer Ombudsman visits Residents in Nursing Homes & Assisted Living Facilities /Homes & help Residents resolve concerns as needed.

The background, training and testing requirements to become a Long Term Care Ombudsman Volunteer is the same as paid staff. The State requires a minimum of 20 hours in long term care topics such as the Older Americans Act, Resident Rights, Problem Solving, Communications, Confidentiality and Case Reporting. In addition, the Volunteer will also also shadow a staff Ombudsman. There is a required written exam at the conclusion of this training.

A Level 1 DPS Clearance Card and proof of a negative TB testing is required. The agency will pay for this clearance and for the training.

Once a Long Term Care Ombudsman becomes certified, they are assigned either to a long term care facility or a geographical area, which ever works better for them. In addition, we are seeking 8-10 hours a month of volunteer commitment.

More opportunities with Area Agency on Aging NACOG

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About Area Agency on Aging NACOG


43 S San Francisco Street, Flagstaff, AZ 86001, US

Mission Statement

The Mission of Northern Arizona Council of Governments (NACOG) Area Agency on Aging Region III is to provide the tools necessary to maximize independence and dignity and to implement a comprehensive coordinated system of services and resources. NACOG Area Agency on Aging will holistically support adults, families, and caregivers through assessment, planning, advocacy, information, referral, counseling and community networking.


Services are funded by the Older Americans Act, SSBG funds and the State of Arizona. Funding is allocated on a regional basis from the Arizona Department of Economic Security, Division of Aging and Adult (DAAS) to Area Agencies on Aging.

Eligibility for programs: Seniors or adults with disabilities.

The agency serves as a public advocate for the development and enhancement of coordinated community and comprehensive based systems of service. The agency monitors evaluates, and, where appropriate, comments on all policies, programs, hearings, levies and community actions that affect older persons.

Programs available: Care Coordination, Congregate Meals, Family Caregiver Program, Home & Community Based Services, Home Delivered Meals, Health and Wellness, Information and Referral, Senior Community Service Employment Program, Medicare/Benefits Counseling Long Term Care Ombudsman Program, Transportation and volunteer opportunities.

Toll Free for ALL Programs: 877-521-3500


Advocacy & Human Rights
Health & Medicine
Advocacy & Human Rights, Health & Medicine, Seniors


We'll work with your schedule.


544 S. 6th St, Suite 101Cottonwood, AZ 86326



  • Healthcare
  • Counseling / Mental Health
  • Elder care
  • Crisis Intervention
  • Community Outreach
  • Hospice Care


  • People 55+


  • Driver's License Needed
  • Background Check
  • Orientation or Training
  • 8-10 hours per month
  • Must possess or obtain a Level One Clearance Card and a valid Drivers License

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