During these uncertain times, how can we help?

As the world leader in volunteerism we feel a responsibility to unite our broader community, and to use this moment to become stronger.

See below to access our COVID-19 Resource Hub, and to explore our growing directory of COVID-19-specific and virtual volunteering opportunities.
Read More

Medicare Counselor - HICAP of San Mateo County

Save to Favorites

RSVP of San Mateo & Northern Santa Clara Counties

  • 33 people are interested

Volunteers will counsel older adults and Medicare beneficiaries on Medicare eligibility and benefits, supplementing Medicare, billing problems, denial of service and other Medicare issues.

Volunteers will be provided 30+ classroom hours of training, plus an internship of 10+ hours.

Volunteers are needed throughout San Mateo County. Volunteers are stationed at one or two locations near their homes.

Other language skills are a big plus. Mandarin, Chinese, Spanish.

HICAP will provide mileage/bus reimbursement

Senior Medicare Patrol (SMP): (available after being registered for 1 year as a Medicare counselor.
SMP staff and their volunteers outreach to Medicare beneficiaries in their communities through:
* hosting group presentations,
* exhibiting at community events,
* answering calls to the SMP helplines, and
* providing one-on-one counseling.

They teach Medicare beneficiaries how to protect their personal identity, identify and report errors on their health care bills and identify deceptive health care practices, such as illegal marketing, providing unnecessary or inappropriate services and charging for services that were never provided.

SMP volunteers have to go through HICAP training and they're really seen as HICAP counselors with a specialty in fraud and abuse. It's a fairly new partnership between Senior Medicare Patrol and HICAP to have volunteers go through specific SMP training and HICAP training.

54 More opportunities with RSVP of San Mateo & Northern Santa Clara Counties

1 Review

About RSVP of San Mateo & Northern Santa Clara Counties


Mills Peninsula Senior Focus, 1720 El Camino Real, Ste 10, Burlingame, CA 94010, US

Mission Statement

RSVP is a nationwide network of experienced adults who contribute their time and talents to important programs that strengthen their communities. RSVP of San Mateo & Northern Santa Clara Counties is sponsored by Mills-Peninsula Health Services. RSVP is administered by the Corporation for National & Community Service, the federal agency that supports service and volunteering programs to improve lives, strengthen communities and foster civic engagement. We serve all of San Mateo County and the cities of Santa Clara, Sunnyvale, Mountain View. Palo Alto, Los Altos and Los Altos Hills in Santa Clara County.



RSVP provides opportunities for people 55 and over to make a difference in their community through volunteer service. RSVP volunteers contribute anywhere from a few to over forty hours a week, serving through schools, day care centers, police departments, hospitals and other nonprofit and public organizations to help meet critical community needs. RSVP offers maximum flexibility and choice to its volunteers. RSVP matches the personal interests and skills of older Americans with opportunities to help solve community problems and offers supplemental insurance while on duty, pre-service orientation, and on-the-job training from the agency or organization where volunteers are placed.

Education & Literacy
Health & Medicine


We'll work with your schedule.


RSVP of San Mateo & Northern Santa Clara Counties1720 El Camino Real, Ste 10Burlingame, CA 94010



  • Critical Thinking
  • People Skills
  • Healthcare
  • Elder care
  • Bilingual
  • Teaching / Instruction


  • People 55+


  • Must be at least 55
  • Orientation or Training
  • HICAP will provide mileage/bus reimbursement

Report this opportunity