IT troubleshooting advisor volunteer opportunity

Cause Areas


Mon Aug 08, 2016 - Tue Aug 08, 2017


849 Valencia StreetSan Francisco, CA 94110


Want to use your talent to give back?

We're a very small and friendly non-profit organization, with the majority of our staff running programs in East Africa. You would be part of a special volunteer team that keeps our US operations running.

The VAD Foundation was established in 2006 by Valentino Achak Deng and Dave Eggers, after the publication of Eggers's best-selling novel What Is the What, which tells Deng's life story. The Foundation's mission is to help rebuild Sudanese communities in war-torn South Sudan by increasing access to educational opportunities and creating viable and community-driven educational centers. In May 2009, the Foundation opened its first secondary school in the village of Marial Bai, South Sudan, and the campus is currently being expanded to include a library, teacher-training college, and community center.


Assist with troubleshooting: HP printer not working, internet is not connecting, advising on the purchase of extra memory or print cartridges to ensure smooth operations, optimizing speed of use for MAC Desktop with periodic cleanup and virus scans etc. (on site)

Devising a secured backup system for existing files on DropBox or other cloud service (virtual)

Making a plan for future expansion - network of computers that can be remotely accessed via VPN or other method (virtual)

Making a plan for video conferencing with employees in Kenya and South Sudan (virtual)

Making a plan for podcasting with guests on the phone (virtual)


* Have previous professional IT troubleshooting experience

* Excellent communication and time management

* Prior interest in African issues, especially South Sudan-related issues a plus!

* A positive attitude and a sense of humor.

If interested, please send a sample of your design work and why you're interested in getting involved to


  • IT Management
  • IT Consulting
  • IT Help Desk
  • Macintosh Platform
  • Security / Network Administration
  • IT Strategy

Good Match For


Requirements & Commitment

  • Background Check
  • Must be at least 18
  • 1-10hrs/ month
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