Welcome Center Volunteer

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DUTIES:

• Greet all building visitors in a welcoming and professional manner consistent with the Catholic Charities of Kansas City-St. Joseph mission. This will include engaging clients and offering them food/beverages.
• Ensure that all building visitors are properly signed in to the building (guests and volunteers).
• Possess knowledge of all Catholic Charities’ services provided in order to direct visitors to the appropriate destination.
• Maintain general knowledge of outside-related services in order to assist visitors and callers.
• Provide hospitality to all the Catholic Charities visitors and treat all clients, volunteers and staff with dignity and respect.
• Work as a member of the Catholic Charities team to deliver the highest quality services to all clients, volunteers and staff.
• Receive direction from and work under the Resource Solutions staff and receptionist.
• Communicate with the onsite volunteer coordinator as needed.
• Sign in and out each time you volunteer.

REQUIREMENTS:

• Must be customer service and detail oriented.
• Must have the ability to:

• Follow oral and written directions; listen attentively; communicate in oral and occasionally written forms.
• Hear, see and respond to activities in reception area.
• Interact with a culturally diverse and senior population.
• Write and print legibly; take clear, concise and accurate messages.
• Remain flexible to the needs of the staff, volunteers and clients.

Time Commitment:

The ideal volunteer is available a minimum of 2 hours per week, Monday through Thursday between the hours of 8:30 a.m. - 4:30 p.m.

For more information or to inquire about current shift openings, contact Rachel Larsen at rlarsen@ccharities.com or 816.659.8216.