Cause Areas

When

It's flexible! We'll work with your schedule.

Where

328 Lomita DriveStanford, CA 94305

About

Visitor Services Volunteer Job Description

Summary:

There are two public museums on Stanford University’s campus, Iris and Gerald B. Cantor Center for Visual Arts and the Anderson Collection. Both museums are open six days a week: Wednesday through Monday 11 AM to 5 PM, Thursday 11 AM to 8 PM, and closed on Tuesday.

The Cantor Arts Center and the Anderson Collection rely on volunteers to provide visitors with the information and resources needed for a positive and enriching museum experience.

Essential Duties and Responsibilities:

  • Actively greet visitors and welcome them to the museum
  • Track attendance
  • Provide visitors with information about the history of Stanford museums, exhibitions, gallery rotations and closures as well as special events and programs
  • Provide directions to the museum galleries and exhibitions
  • Inform visitors about museum visitor guidelines and policies
  • Direct visitors to coat check and other museum amenities
  • Inform visitors about tours, gallery talks, and family programs
  • Answer visitor questions
  • Ensure that Visitor Services information desks are adequately stocked with museum related print collateral

Qualifications:

  • Excellent communication skills
  • Excellent customer service skills
  • Professional work demeanor
  • Basic computer proficiency, including familiarity with iPad

Requirements:

Must be 18 years or older

Time Commitment:

Visitor Services Volunteers are asked to commit to one year of service with a consistent three-hour weekly shift.

Training:

Visitor Services volunteers are required to attend a four-hour training session prior to being placed with the program.

Apply to be a Visitor Services Volunteer:

  1. Review Visitor Services Job Description
  2. Complete an application
  3. Email stanfordmuseums@gmail.com to schedule an interview

Skills

  • Customer Service
  • Verbal / Written Communication

Good Match For

People 55+

Requirements & Commitment

  • Must be at least 18
  • Orientation or Training
  • weekly or on-call substitute

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