The 2018 hurricane season has been extraordinarily active in parts of the U.S., with Hurricane Florence currently impacting millions in the Carolinas. As this natural disaster unfolds, the staff here at VolunteerMatch is doing its part to ensure that, if you are in an affected community, you are prepared and safe. And if you are looking to help with disaster relief efforts, you know about the most effective ways to contribute.
Help New Yorkers understand their health insurance and access the health care they need. Our volunteers assist New Yorkers whether on Medicaid, Medicare, private insurance, or uninsured. By staffing our toll-free statewide helpline, volunteers provide direct one-on-one assistance to individuals and families and make a difference in people’s lives.
The Community Service Society’s Community Health Advocates ("CHA") program, New York’s designated health insurance consumer assistance program, helps New Yorkers use and keep their health insurance and access affordable health care. The CHA helpline is open from 9a.m. to 4p.m., Monday through Friday. We are looking for volunteers who can work either one full day or two 4-hour shifts per week. We have limited spots available (1-2 per day) and cannot accept volunteer who are unavailable at those times.
Our next volunteer intensive training session will begin in September 2018. Those interested are welcome to attend one of our volunteer open houses on July 18 and August 22. Please contact email@example.com to RSVP.
Volunteer Responsibilities include:
Answering the Community Health Advocates helpline phone calls.
Conducting intake to gather necessary information from Helpline callers.
Providing information, advice, referrals, and informal advocacy services to Helpline callers about their health insurance benefits and health care rights.
Working closely with CHA staff to inform Helpline callers about how their health insurance works and how to access affordable health care services.