Kitty Matchmakers Needed! (Volunteer as an Adoption Counselor)

Save to Favorites

Witnessing a prospective pet parent meet their new kitty for the first time can be a magical moment!

Come be part of these joyful meetings by joining a fun team of cat lovers who love to save lives. As a volunteer Adoption Counselor, you'll help adopters decide which kitties might fit their households, facilitate visits with homeless felines, and then prepare new pet parents to take their furry family members home.

Role Purpose: To assist the public with all parts of the adoption process. Screen potential adopters and assist them in their adoption selection, have productive and informative conversations in order to educate the potential adopter. Create a positive experience for the adopter and a good adoption outcome for our cats and kittens.

Requirements:

• 18 years or older.
• Commitment to a weekly shift for a minimum 6 consecutive months after the first 3 months of shadowing and adoption counselor training.
• Understanding of different cat personalities and how they may effect adoption outcomes.
• Excellent people and communication skills. Have the ability to represent SAFe Rescue in a positive and appropriate manner.
• Basic computer skills and ability to learn shelter database program.
• Active listening and learning.

Please note: participating in training does not guarantee you a position as an Adoption Counselor. Mastery of the adoption process, protocols, and standards of service and care must be exhibited prior to facilitating adoptions on your own. You will need an open mind and the ability and willingness to learn the skills listed below:

Duties

• Greet guests and potential adopters, answer questions, have informative conversations to understand what would be the best match for the adopters household and lifestyle.
• Oversee meeting between potential adopter and cat to ensure proper handling and a good match. Ensure proper sanitization procedure between meeting each cat.
• Know individual cats well enough to answer questions about individual animals for potential guardians and guests.
• Meet and study cats; make notes and observations on their behavior towards different adopters.
• Maintain the overall cleanliness of the cat room while following sanitation protocols at all times.
• Introducing new adopters with products that the retail section carries, the benefits of types of food, as well as proper feeding protocol based on individual cats.
• Operating cash register, handling money, and using an iPad for customer retail transactions.