Computer Lab Volunteer

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Volunteer Purpose:

To assist with Resource Room to provide assistance and support for any and all computer users help them diminish their barriers to employment.

Key Responsibilities:

• Assist clients with using the computer and other lab technology including printing and scanning. This could include logging in, turning on the computer, using the internet, assisting with resume updates/editing, helping fill out job applications and many other things.
• Help clients set goals based on their desires and needs.
• Help track the Resource Room usage by making sure everyone signs in.
• Solve basic computer problems and identify those that need to be elevated to technical support.
• Maintain a positive and inviting atmosphere while enforcing rules.
• Be patient with slow learners.
• Be creative and explain concepts in different ways.
• Be friendly and approachable.
• Be on time according to arranged schedule.
• Other tasks may be assigned by supervisor.

Qualifications:

• Familiarity and comfort with basic computer use, job searching, resumes, cover letters and applications.
• Ability to be patient with learners.
• Ability to work well with others and communicate with diverse participants and staff.

Time Commitment:

To be determined. Flexible hours, Resource Room is open from 8:30 -4:30 Monday - Friday. Minimum 2 hour commitment each week.

Training Provided:

General orientation will be provided by EMERGE member. Additional training regarding equipment and best practices provided. This position is supervised.

Benefits:

Assist persons with differing levels of technology competency gain skills for self sufficiency and future employment. Serve diverse populations. Develop customer service and problem solving skills.

If interested:

Please copy and paste the following URL into your browser's address bar to fill out our online application:

http://www.emerge-mn.org/GetInvolved/Volunteer/OngoingandOneTimeVolunteerOpportunities.aspx

Thank you!