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  • 124 people are interested
 

Call Center Advocate (Holiday Program)

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Assistance Center of Collin County

  • 124 people are interested
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Our information and referral program needs your help! With the Holiday season upon us, and our Holiday Program officially kicking off, we've seen a higher call volume than usual and we'd love your help in assisting as many families as we can! We typically receive many calls for assistance, ranging from referrals on where to go for medical assistance to needing food from our Food Pantry to even requesting emergency rent or utility assistance.

If you enjoy people and talking on the phone with a desire to assist those in need then this may be for you. Our volunteers find it very rewarding.

Spanish speaking a plus!

Training is thorough.

Shifts are for 3 hours one day a week is all that's required.

Volunteer either morning 9am - 12pm or afternoons 12pm - 3pm just one day a week. We do ask that due to the training, that you commit to a minimum of 6 months with us.

Due to COVID-19, our Call Center Advocates can work remotely once initial training is complete.

Must be 18 yrs or older.

2 Shifts

  • morning / 09:00 AM to 11:45 AM
  • afternoon / 12:00 PM to 03:00 PM
  • NONE OF THESE TIMES WORK FOR ME, BUT I CAN STILL HELP
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About Assistance Center of Collin County

Location:

900 18TH ST, PLANO, TX 75074, US

Mission Statement

The Assistance Center of Collin County brings carefully qualified and prompt short-term assistance to individuals and families in financial crisis to help them regain self-sufficiency. Through discerning programs, guidance and funds, we help stabilize Collin County families’ home economies to fight homelessness, hunger and poverty.

Description

We proudly serve the Collin County community with rent and utility assistance, as well as information and referral services and programs. We've served hundreds upon hundreds of families within the Collin County area, and we'd love to have you help us assist hundreds more!

Community
Crisis Support
Homeless & Housing

WHEN

We'll work with your schedule.
This opportunity has 2 shifts

WHERE

900 18th St.Plano, TX 75074

(33.02365,-96.70245)
 

SKILLS

  • Administrative Support
  • Basic Computer Skills

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 3 hours one time a week for minimum 6 months
  • Background check will be required. We also ask that you adhere to CDC guidelines due to the high volume of families we interact with daily.

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