Looking for a Supportive Services Volunteer to work with our Case Managers

Cause Areas


It's flexible! We'll work with your schedule.


This is a Virtual Opportunity, with no fixed address.


Supportive Services Policy Intern Supportive Services Department Description: LIHI provides a variety of supportive services to help residents maintain their housing and develop self-sufficiency. Efforts include providing residents with case management, life skills training, technology access and training, financial literacy training and savings programs and other activities. LIHI owns 50 properties throughout Washington and has 14 case managers on staff to serve many of the properties.

Position Description: The position’s primary purpose is to support the Assistant Case Manager in developing policies and procedures for staff at the multiple housing sites. A more detailed task listing is included below.

Coordinate and compile materials from case managers regarding their current policies and procedures.

Create and edit materials to develop a department-wide policy and procedures manual for case management staff.

Create forms relevant to case management.

Assist case managers in the planning and facilitation of group community building activities for clients.

Qualifications: Ability to work sensitively with diverse populations. Completed or working toward a college degree, preferably in a related field (e.g., Education, Human Services, Social Work, Public Administration). Strong communication skills both verbal and written. Must be computer literate (working knowledge of Word, PowerPoint, Excel). Must pass a criminal background check (administered through LIHI). Good organizational skills, detail-oriented, ability to multitask and prioritize. Ability to ensure the confidentiality of clients. Enthusiasm for the mission of the Low Income Housing Institute.

Start Date: Position open until filled, requires at least 3 month commitment.

Hours: 8 - 16 hours/week in office. May require travel between housing properties.

Primary Location: Office setting within an apartment building; Frye Hotel: 223 Yesler Way; Seattle, WA 98104.

Compensation: This is an unpaid/volunteer internship. Mileage reimbursement between sites may be available pending supevisor approval.

To Apply: Please a send cover letter and resume to Melissa Tiberio at mtiberio@lihi.org. Reference the internship title in your subject line.


  • Administrative Support

Good Match For


Requirements & Commitment

  • Background Check
  • Must be at least 19
  • Orientation or Training
  • 8-20 hours/week

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