• A group opportunity. Invite your friends.
  • 105 people are interested

24-hour Crisis Line Volunteer

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ORGANIZATION: Crisis Connections

  • A group opportunity. Invite your friends.
  • 105 people are interested

Crisis Connections, formerly known as Crisis Clinic, offers confidential, compassionate and non-judgmental telephone-based crisis intervention, emotional support and information & referrals to community services for youth and adults. Volunteers on the 24-hour Crisis Line provide community members calling in with confidential, empathetic support and receive free professional training for their role from our outstanding team of professionals. Volunteers acquire advanced communication skills, hands on experience in community behavioral health, on-going mentoring by Licensed Mental Health Professionals as supervisors and enjoy participating in providing a meaningful and necessary form of community service.

Volunteer phone workers on the 24-Hour Crisis Line help callers deal with emotionally stressful and often traumatic events - suicide, self-harm, abusive relationships, mental illness, grief and loss and other challenging and difficult issues such as substance use and homelessness. This special opportunity is suitable for emotionally mature individuals who are comfortable working within a structured, team environment. Volunteers must also be 21+, thoughtfully commit to a 4 week volunteer training program prior to active volunteering and be able to make a commitment to 12 months of service on a once weekly 4-4.5 hour phone shift.

Interested applicants complete a multi-step application process: submitting a completed application and references, attending an Orientation & Screening, and completing a short one-on-one phone interview.

Crisis Connections has served the Seattle-King County, WA area for over 50 Years. As an organization that began as a grassroots effort grounded in the value of volunteerism, we continue to invest in and rely on the skilled and committed service of over 200 volunteers to work with us to meet the needs of those in crisis. Join our amazing community and start helping lives on the line!

For more information on volunteering with Crisis Connections, please visit our website at https://www.crisisconnections.org/get-involved/volunteer/ or reach out to jplacitis@crisisconnections.org.

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About Crisis Connections


Belltown, Seattle, WA 98121, US

Mission Statement

Mission: Our passion is caring and listening - empowering people to make positive life changes. We do this by connecting people with critical resources. Objective as a non-profit organization: we offer an array of support services available to everyone in King County. Our objective is to provide immediate and confidential assistance, including information and linkage to community resources, for people in emotional distress and in need of help.


24-hour Crisis Line offers immediate help for people in emotional crisis. It is one of the oldest 24-hour crisis lines in the nation and is accredited by CONTACT USA, which is an organization establishing industry standards. The Crisis Line is a unique resource for those considering suicide and for family and friends of persons with mental illness. The Crisis Line is staffed by volunteers, all of whom complete more than 60 hours of professional training before they begin to take calls. Mental health professionals supervise volunteers during each shift.

Phone workers talk with callers about their concerns, help them sort through their feelings, explore coping strategies, and make appropriate referrals for additional assistance. Service is available 24-Hours a day, 365 days a year. Internship and Service Learning opportunities are available to undergraduate students.

WA Recovery Help Line offers support and referrals to services for people needing chemical dependency, problem gambling and mental health help.

WA Warm Line offers peer support to people living with a mental illness using the principles of recovery to enhance the well-being of callers. Warm Line calls are answered by people who are living with a mental illness and who want to share their experience to empower others.

Teen Link is an anonymous, confidential and non-judgmental helpline for teens that is staffed by teens. The line is open from 6pm-10pm every night. Teen Link's motto is "teens empowering teens."


Children & Youth
Crisis Support
Children & Youth, Community, Crisis Support


We'll work with your schedule.


BelltownSeattle, WA 98121




  • People 55+
  • Group


  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 4 hours per week for one year
  • We hold Information Orientations and Trainings to help prepare you for the Phone Lines!

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