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Waiting Room Volunteer

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ORGANIZATION: Mission Hospital

Role and Goal: Assist guests in family waiting rooms in order to meet their needs and provide an exceptional experience. They will serve as a resource person for patient families/visitors and as a liaison between visitors and staff, and seek to maintain a welcoming and supportive environment. What's Required: Must have excellent customer service and communication skills; exhibit a compassionate, caring and non-judgmental demeanor; demonstrate sound judgment while recognizing the boundaries of the role with minimal supervision after training. Shifts/Locations: Shifts vary between the hours of 7:00 a.m. - 9 p.m. Memorial and St. Joseph Campuses on Biltmore Avenue, Asheville Surgery Center (on Medical Park Drive just off of Sweeten Creek Road)

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About Mission Hospital

Location:

509 Biltmore Avenue, Volunteer Services, Asheville, NC 28803, US

Mission Statement

Our Mission is to improve the health of the people of western North Carolina and the surrounding region.

  • Serve people as a not-for-profit health system governed by a voluntary community board.
  • Ensure sustainability through stewardship of the community's assets.
  • Provide quality services in a compassionate and cost-effective manner.
  • Collaborate in order to improve access across the entire continuum of care.
  • Promote wellness and health to benefit the community.

Description

Our hospital is an 800 bed hospital with over 8,000 employees. Each day we strive to achieve our BIG(GER) Aim: to get each patient to the desired outcome, first without harm, also without waste and with an exceptional experience for the patient and family.

CAUSE AREAS

Health & Medicine
Health & Medicine

WHEN

We'll work with your schedule.

WHERE

509 Biltmore AvenueVolunteer ServicesAsheville, NC 28801

(35.57658,-82.54922)
 

SKILLS

  • Customer Service
  • People Skills

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Four months or 70 hours
  • Application, vaccine questionnaire and documentation, interview

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