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Waiting Room Volunteer

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ORGANIZATION: Mission Hospital

Role and Goal: Assist guests in family waiting rooms in order to meet their needs and provide an exceptional experience. They will serve as a resource person for patient families/visitors and as a liaison between visitors and staff, and seek to maintain a welcoming and supportive environment. What's Required: Must have excellent customer service and communication skills; exhibit a compassionate, caring and non-judgmental demeanor; demonstrate sound judgment while recognizing the boundaries of the role with minimal supervision after training. Shifts/Locations: Shifts vary between the hours of 7:00 a.m. - 9 p.m. Memorial and St. Joseph Campuses on Biltmore Avenue, Asheville Surgery Center (on Medical Park Drive just off of Sweeten Creek Road)

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About Mission Hospital


509 Biltmore Avenue, Volunteer Services, Asheville, NC 28803, US

Mission Statement

Our Mission is to improve the health of the people of western North Carolina and the surrounding region.

  • Serve people as a not-for-profit health system governed by a voluntary community board.
  • Ensure sustainability through stewardship of the community's assets.
  • Provide quality services in a compassionate and cost-effective manner.
  • Collaborate in order to improve access across the entire continuum of care.
  • Promote wellness and health to benefit the community.


Our hospital is an 800 bed hospital with over 8,000 employees. Each day we strive to achieve our BIG(GER) Aim: to get each patient to the desired outcome, first without harm, also without waste and with an exceptional experience for the patient and family.


Health & Medicine
Health & Medicine


We'll work with your schedule.


509 Biltmore AvenueVolunteer ServicesAsheville, NC 28801



  • Customer Service
  • People Skills




  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Four months or 70 hours
  • Application, vaccine questionnaire and documentation, interview

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