Volunteer as a Mandarin to English translator at a local food pantry!

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Program:
The Hand Up Food Pantry of JFS is responsible for helping members of the community get back on their feet by providing emergency food assistance and other resources. In the past year, the Hand Up Food Pantry has provided 8,975 people with 33,887 food bags totaling more than 208,664 pounds of food to hungry people.

Goal of Position:
The Hand Up Food Pantry has opened a new client shopping area, the Corner Market, at our offices in Kearny Mesa. At the Corner Market, clients can shop for their own groceries, including fresh produce, meat, bread, and nonperishables. Volunteers are needed to assist clients as they shop, answer questions about the shopping process, provide information on healthy provide choices, and to check out groceries.

Benefits:

• Gain nonprofit experience
• Learn valuable interpersonal and conflict management skills
• Directly service people in need of emergency food assistance
• Training on nutrition and meal planning

Tasks/responsibilities:

• Translate intake forms/help clients understand the intake form
• Communicate information from the Distribution Specialist or the Hand Up Assistant to relevant clientele.
• Offer excellent customer service to clients
• Keep accurate records of pantry use

Qualifications:

• Must be compassionate, friendly, patient, and have the ability to develop and maintain good rapport with clients
• Must be a strong communicator
• Should be familiar with Chinese culture
• Must be willing to gain a strong understanding of other pantry and Jewish Family Service of San Diego programs
• Must have some previous customer service experience, volunteer or otherwise