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Resource Navigator Volunteer

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Lutheran Social Services of Southern California - Ventura County

  • 76 people are interested

Position Title:Resource Navigator (Volunteer)

Volunteer reports to:Volunteer Coordinator or Area Director

Location: LSS Thousand Oaks Office

Purpose: The Resource Navigator volunteer is the first-person clients interact with over the phone. This volunteer will assist with screening our at-risk clients for eligibility for our programs and directing them to other relevant resources. The Resource Navigator is the first-person clients interact with when they come in. This volunteer role is a great opportunity to learn more about social services in Ventura County and assist individuals through the process of recovering from homelessness or financial insecurity.

This position may be a good fit if you...

  • Are willing to make a six-month volunteer commitment?
  • Have experience handling confidential information
  • Can clear a Live Scan Background Check
  • Enjoy working with clients who may be in crisis or need direction
  • Are interested in learning more about the network of social services agencies in Ventura County

Position Description:

The Resource NavigatorVolunteer is scheduled for one shift on a weekly basis, during the hours that our office is open to clients (8:30 AM - 12:30 PM or 1:30 PM to 4:30 PM on Mondays, Tuesdays, Wednesdays, and Fridays).TheResource Navigator Volunteer may choose to do more shifts and should arrange that with the Volunteer Coordinator. Duties include: Answering phones, checking and taking messages, checking in and scheduling clients, sorting and distributing mail, and giving referrals. As our agency works with homeless, at-risk and low-income individuals and families of all backgrounds, an open and friendly demeaner is preferred.

Time Commitment:

3.5 hour shift

Shifts available Monday, Tuesday, Wednesday and Friday from 9 AM-12:30 PM or 1:30 PM to 4:30 PM

Support:Extensive training for this position will be provided.


Nathan Hickling

Phone: 805-497-6207

Email: nhickling@LSSSC.org

80 E. Hillcrest Dr. #101

Thousand Oaks, CA 91360

2 Shifts

  • 08:30 AM to 12:30 PM
  • afternoon / 01:30 PM to 04:30 PM
More Shifts

3 More opportunities with Lutheran Social Services of Southern California - Ventura County

About Lutheran Social Services of Southern California - Ventura County


80 E. Hillcrest Dr. #101, Thousand Oaks, CA 91360, US

Mission Statement

Lutheran Social Services of Southern California has a legacy of meeting the needs of the poor, under served and powerless regardless of race, creed or orientation since 1946. We unite with individuals, churches, businesses, civic leaders, government agencies and other stakeholders for one goal; breaking the cycle of poverty one family at a time.


LSS-SC annually serves hundreds of thousands of individuals and families throughout Southern California with over 50 different programs/services at over 20 different locations. We are part of the Lutheran Services in America (LSA) network and strive to serve those in need with dignity and respect.

  • We EMBRACE those in crisis, with short-term, emergency services
  • We EQUIP individuals and families, with program resources to help them on their journey
  • We EMPOWER people to break the cycle of poverty, live with dignity and become self-sufficient
Homeless & Housing


We'll work with your schedule.
This opportunity has 2 shifts


Lutheran Social Services80 E. Hillcrest Dr. #101Thousand Oaks, CA 91360



  • Office Reception
  • Administrative Support
  • Customer Service


  • People 55+


  • Background Check
  • Must be at least 21
  • Weekly, 3-3.5 hours

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