Make-A-Wish Wish Intake Assistant

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At Make-A-Wish, we grant wishes for kids with life-threatening medical conditions to enrich the human experience with hope, strength, and joy. The Greater Bay Area Chapter is headquartered in Oakland, and covers 17 counties of Northern California, granting over 400 wishes per year.

Make-A-Wish is looking for an organized office volunteer to assist with administrative tasks related to granting children's wishes. After a wish interview is complete, there are many steps to take to plan and execute the wishes. Volunteers assist with the administrative tasks behind the scenes to keep the wishes happening.

Duties include:

• Reviewing wish interview paperwork and entering pertinent information into database.
• Faxing and emailing medical approval forms to physicians and following up as necessary by email and phone.
• Contacting families to follow up regarding missing signatures, ID and passport/visa copies
• Assist with planners with other tasks, as needed

We are looking for a volunteer who can help 4 hours a day, twice a week. The shift must be done during our office hours - 8:30am-5pm M-F. We can mutually decide what shift times work with your schedule and our computer availability (e.g. Monday 1-5pm, Wednesday, 9am-12pm. We also require that the volunteer be willing to agree to a minimum six-month commitment. All the office work will be done at the Make-A-Wish office in Oakland (we're located downtown, just above the 12th Street BART Station).

The volunteer should be an organized, administrative volunteer with an attention to detail. The volunteer must be comfortable communicating via email and the phone. Experience with Microsoft Word required. Experience with databases and administrative work preferred. The Wish Intake Assistant must be at least 18 years old. If you are interested in this position, please email our Volunteer Manager at volunteer@sf.wish.org to express interest, and include a resume.