Job Title: Escorted Transportation

Description: Volunteer provides rides to client for immediate, unforeseen needs such as medical appointments, prescription fills, veterinarian appointments, shopping errands, and/or social events or engagements. The goal is same day fulfillment of the request.

Duties:

• Calling the client, making final transportation arrangements, and maintaining communication until the service is completed
• Providing transportation via volunteer’s automobile
• Staying with the client unless otherwise requested
• Assisting with carrying bags and putting away items as needed
• Reporting any changes/completion of service to HOV

Job Location: West Santa Clara Valley-Santa Clara, Sunnyvale, Campbell, Cupertino, Los Gatos, Saratoga, Monte Sereno, or West San Jose (95117, 95125, 95126, 95128, 95129, and 95130)

Supervision: All services are supervised by HOV

Qualifications/Skills Needed:

• Potential volunteers who drive on agency business (i.e., to and from agency office or client’s homes or who take clients in their automobiles) must maintain a good driving record, a current California Drivers License, and a minimum of $25,000/50,000 public liability in car insurance (current state minimum) at all times while working as a volunteer for HOV.
• Must undergo an interview, orientation, background check, and DMV check by HOV
• Must drive a vehicle that is easy for a senior to enter and exit
• Must pay own gas expenses -not reimbursable
• Encouraged to carry a cell phone for communication
• Dependable, patient, courteous and kind; good communication skills are a must.
• Aware and supportive of IN-A-PINCH goals and services

Safety Requirements:

• Driver and passenger seat belt should be on at all times
• No medications that impair driving; no alcohol
• Stay focused (i.e., avoid distractions such as adjusting radio, CD, eating, drinking, and using cell phone while driving)
• Stay cool, patient, and courteous with other drivers
• Plan ahead and know where you are going, the route to take, and how long it will take

Insurance Requirements:

• Do not give personal address or phone number to the client
• Do not accept additional services without a request submitted to the office
• Do not perform any services that cannot be completed in timely and efficient manner

Time Commitment Needed: Time commitment will be determined by HOV in accordance with volunteer availability and client need

Orientation/Training: Volunteer orientation and job skill training will be provided by HOV

Benefits: A good placement for those who enjoy driving and one-to-one contact