IN-A-PINCH Escorted Transportation

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ORGANIZATION: Heart of the Valley, SERVICES FOR SENIORS, Inc.

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Job Title: Escorted Transportation

Description: Volunteer provides rides to client for immediate, unforeseen needs such as medical appointments, prescription fills, veterinarian appointments, shopping errands, and/or social events or engagements. The goal is same day fulfillment of the request.

Duties:

  • Calling the client, making final transportation arrangements, and maintaining communication until the service is completed
  • Providing transportation via volunteer’s automobile
  • Staying with the client unless otherwise requested
  • Assisting with carrying bags and putting away items as needed
  • Reporting any changes/completion of service to HOV

Job Location: West Santa Clara Valley-Santa Clara, Sunnyvale, Campbell, Cupertino, Los Gatos, Saratoga, Monte Sereno, or West San Jose (95117, 95125, 95126, 95128, 95129, and 95130)

Supervision: All services are supervised by HOV

Qualifications/Skills Needed:

  • Potential volunteers who drive on agency business (i.e., to and from agency office or client’s homes or who take clients in their automobiles) must maintain a good driving record, a current California Drivers License, and a minimum of $25,000/50,000 public liability in car insurance (current state minimum) at all times while working as a volunteer for HOV.
  • Must undergo an interview, orientation, background check, and DMV check by HOV
  • Must drive a vehicle that is easy for a senior to enter and exit
  • Must pay own gas expenses -not reimbursable
  • Encouraged to carry a cell phone for communication
  • Dependable, patient, courteous and kind; good communication skills are a must.
  • Aware and supportive of IN-A-PINCH goals and services

Safety Requirements:

  • Driver and passenger seat belt should be on at all times
  • No medications that impair driving; no alcohol
  • Stay focused (i.e., avoid distractions such as adjusting radio, CD, eating, drinking, and using cell phone while driving)
  • Stay cool, patient, and courteous with other drivers
  • Plan ahead and know where you are going, the route to take, and how long it will take

Insurance Requirements:

  • Do not give personal address or phone number to the client
  • Do not accept additional services without a request submitted to the office
  • Do not perform any services that cannot be completed in timely and efficient manner

Time Commitment Needed: Time commitment will be determined by HOV in accordance with volunteer availability and client need

Orientation/Training: Volunteer orientation and job skill training will be provided by HOV

Benefits: A good placement for those who enjoy driving and one-to-one contact

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About Heart of the Valley, SERVICES FOR SENIORS, Inc.

Location:

PO Box 418, Santa Clara, CA 95052, US

Mission Statement

Heart of the Valley, SERVICES FOR SENIORS, Inc. is a 501 (c)(3) corporation, committed to facilitating, advocating and supporting seniors independent living for seniors residing in West Santa Clara Valley.

Description

Heart of the Valley, SERVICES FOR SENIORS, Inc. (HOV) is a volunteer agency that recruits volunteers to act as a helpful, friendly neighbor would, to help seniors stay independent in their lives. Our volunteers help by providing a wide variety of services for them to utilize. All services are offered at no cost to the senior.

HOV began in 1987, has two part-time staff, approx. 800 senior clients and a little over 200 volunteers. Volunteers choose their availability, types of services they would like to help with, and which areas they will serve clients in. Our service areas include the cities of Santa Clara, Cupertino, Sunnyvale, Saratoga, Monte Sereno, Los Gatos, Campbell and the West San Jose zip codes of 95117, 95125, 95126, 95128, 95129 and 95130.

During the pandemic, we continued to provide our outdoor services, as we ramped up our Friendly Caller program to all seniors who called in, our Vaccine Angels scheduled vaccination and transportation appointments, to and from vaccination sites, and ordered COVID test kits, high school students wrote pen pal letters, and our volunteers made sure our clients had very happy holidays.

HOV began In-Home services in May, 2022 and Medical Transportation in March, 2023 and is fully open, providing services to our growing list of seniors.

CAUSE AREAS

Community
Emergency & Safety
Seniors
Community, Emergency & Safety, Seniors

WHEN

We'll work with your schedule.

WHERE

PO Box 418Santa Clara, CA 95052

(37.350,-121.960)
 

SKILLS

GOOD FOR

N/A

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training

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