Support The Enlisted Project is a client-centered, impact-driven organization working to build financial self-sufficiency among junior active duty military and veteran families. We have been on the frontlines supporting our military community throughout the COVID-19 pandemic by providing financial counseling, education, grants and resources they need.
We are keeping our volunteers and staff safe by adhering to all CDC, State and Local guidelines. Anyone entering the office will have their temperature taken and masks are required. There are gloves available as well as several stations where hand sanitizer is available. The need for our military families continues as we work through these uncertain times. We looking for a volunteer that wants to make a difference for our families.
We believe our volunteers are the backbone of our agency. Help us do the right thing for our service members, together. Program:
Building financial self-sufficiency with military and veterans and their families in crisis through financial counseling, grants and other support programs. Administration staff ensures that all aspects of office administration run smoothly.
Goal of Position:
STEP receptionists are often the first interaction that individuals have with the agency. The Receptionist will help provide the the highest level of costumer service to clients, volunteers, community members, and staff. The main goal of the receptionist assistant is to make clients feel welcome and to manage all activity in reception.
Great for students who need volunteer hours, yet occasional down-time they can dedicate to their studies
Opportunity to gain valuable office experience
Chance to work with friendly staff who are passionate about their work
Increase office efficiency and maintenance
Taking part in helping the surrounding communities and those in need
Help us better serve our military and veteran community
Greet clients, volunteers and donors
Answer and forward calls
Answer general questions about Support The Enlisted Project
Direct questions to appropriate staff person or program
Maintains the security of interior and external lobby doors by checking in all guests and making sure temperature is taken
Maintain that reception and waiting rooms are neat and orderly
Provide general administrative assistance as needed
Special admin projects as assigned
Friendly, approachable, self-motivated, positive
Must maintain a professional demeanor and appearance
Excellent verbal communication skills
Ability to operate multi-line phone
Ability to learn information about Support The Enlisted Project
Ability to work with people of many different backgrounds and abilities
Knowledge of Microsoft Applications (Word, Excel, and PowerPoint)
Ability to work with minimal supervision
Timely and dependable - shows up on time and stays for duration of entire shift
Commitment to equal opportunities, the aims, and principles of the STEP service
Able to keep calm under pressure
Must be able to provide own transportation to STEP
Must be at least 18 years old and pass a background check
Complete a volunteer application at www.stepsocal.org/volunteer
Complete a phone screening and interview with Volunteer Engagement
Volunteer times for this position are Monday through Friday from 9:00am - 1:00pm. Scheduling can be flexible and requires volunteers to make at least a 4 hour commitment at least 2 days per week.
9915 Businesspark Ave, Suite A, SAN DIEGO, CA 92131, US
STEP assists junior active duty enlisted members and recently discharged enlisted veterans and their families in Southern California facing financial crisis achieve long term financial self-sufficiency through counseling, educations and grants to alleviate critical near term obligations.
Volunteers are implemented in every part of the nonprofit, and is vital to reach our mission of supporting these military families. We need consistent help with sorting donated items, as well as administrative and holiday program support.