Volunteer Ombudsman: Protect Quality of Life in Long-Term Care


Cause Areas


It's flexible! We'll work with your schedule.


510 E 12th StreetRoom 2Des Moines, IA 50319


This opportunity is available in every county in Iowa. Our certified Volunteer Ombudsmen are assigned to a local long term care facility (i.e. nursing home) of their choice provided no conflicts of interest exist.

Volunteers spend a minimum of three hours per month visiting residents in their assigned facility. You can complete your visits whenever it is convenient for your schedule! Volunteers visit with residents, educate them about their rights in long-term care, and help communicate any concerns they may have to the facility to be resolved.

Volunteers submit a report to the office each month. Training is required prior to facility placement, and ongoing training and volunteer education is provided by the program. A minimum commitment of one

You may download an application from www.iowaaging.gov/vop or contact Sarah Hinzman at 1-866-236-1430 or sarah.hinzman2@iowa.gov.


  • Mental Health
  • Healthcare
  • Nursing
  • Elder care
  • Hospice Care
  • Relationship Building

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Orientation or Training
  • 3 hours per month for at least one year
  • Responsibility, Ability to work independently, Objectivity, Problem Solving

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