During these uncertain times, how can we help?

As the world leader in volunteerism we feel a responsibility to unite our broader community, and to use this moment to become stronger.

See below to participate in our Impact Sector survey, access our COVID-19 Resource Hub, and explore our growing directory of COVID-19-specific and virtual volunteering opportunities.
Read More

Advocate for Quality Long-Term Care

Save to Favorites

Office of the State Long Term Care Ombudsman

  • 60 people are interested

The Volunteer Ombudsman Program is currently accepting new volunteers across the State of Iowa at this time.

Volunteer Ombudsman are trained, certified volunteers who visit one local long-term care facility to advocate for residents' rights. This includes visiting with residents about their quality of life and quality of care in long-term care.

Volunteers spend a minimum of three hours per month visiting residents in their assigned facility. You can complete your visits whenever it is convenient for your schedule! Volunteers visit with residents, educate them about their rights in long-term care, and help communicate any concerns they may have to the facility to be resolved.

Volunteers submit a report to the office each month. Training is required prior to facility placement, and ongoing training and volunteer education is provided by the program. A minimum commitment of one year is required. Volunteers must be at least 18 years of age. Certain conflicts of interest may prevent some people from serving as volunteers; including current employees of long-term care facilities and their family members.

You may download an application from www.iowaaging.gov/vop or contact Lisa Van Klavern at 1-866-236-1430 or email lisa.vanklavern@iowa.gov.

1 More opportunity with Office of the State Long Term Care Ombudsman

1 Review

About Office of the State Long Term Care Ombudsman


510 E. 12th Street, Suite 2, Des Moines, IA 50319, US

Mission Statement

The Office of the State Long-Term Care Ombudsman is to protect the health, safety, welfare, and rights of individuals residing in long-term care by investigating complaints, seeking resolutions to problems, and providing advocacy with the goal of enhancing quality of life and care.


The Long-Term Care Ombudsmen are there to help answer questions about assisted living and elder group programs, nursing and residential care facilities, as well as the wide variety of issues that arise. They are here to support the choices of residents and tenants and act as an advocate.

Advocacy & Human Rights
Health & Medicine


We'll work with your schedule.


510 E 12th StreetRoom 2Des Moines, IA 50319



  • Mental Health
  • Healthcare
  • Nursing
  • Elder care
  • Hospice Care
  • Relationship Building


  • People 55+


  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 3 hours per month for at least one year
  • Friendly disposition, active listening, collaborative problem solving, strong appreciation for older Iowans and Iowans with disabilities

Report this opportunity