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90 people are interested
Customer Care Virtual volunteer
ORGANIZATION: CaringBridge
Please visit the new page to apply.
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90 people are interested
Provide customer care support; volunteers are responsible for responding and interacting with customers via LiveChat.
Volunteers will provide extended coverage needed during current business hours to provide best in class care for CaringBridge users. Volunteers will help customer care serve more families needing help while creating and visiting websites of family and friends.
Key Responsibilities:
- Respond to LiveChat requests
- Assign and track incidences for reporting purposes
- Escalate/reassign as appropriate
- Provide feedback and commentary to Customer Care Manager
More opportunities with CaringBridge
1 ReviewNo additional volunteer opportunities at this time.
About CaringBridge
Location:
1715 YANKEE DOODLE RD STE 301, EAGAN, MN 55121, US
Mission Statement
To amplify the love, hope and compassion in the world, making each health journey easier.
Description
Who We Are
Founded as a non-profit organization in 1997, CaringBridge enables healing during times of need through the support of family, friends and caregivers. We work as the catalyst of love and healing for more than a half a million people each day.
What We Do
We believe that transforming an individual’s personal connections into a powerful community of hope fosters healing when it’s needed most.
What We Offer
We provide personal, protected CaringBridge websites --free of advertising--giving access to:
Journals to share updates.
Guestbooks to offer encouragement.
A Planner tool to help coordinate life’s daily logistics.
How We're Different
CaringBridge remains true to its purpose of enabling healing by offering:
Free websites to those experiencing a time of need.
An ad-free environment to all users and visitors.
Your personal information and data will not be shared or sold.
The ability to control the privacy levels on a personal CaringBridge Site.
How You Can Help
Visit CaringBridge.org for more information on how you can get involved with CaringBridge.
CAUSE AREAS
WHEN
WHERE
This is a Virtual Opportunity with no fixed address.
DATE POSTED
March 4, 2015
SKILLS
- Social Media / Blogging
- Basic Computer Skills
GOOD FOR
N/A
REQUIREMENTS
- Background Check
- minimum 4 hour commitment/month