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YWCA Carlisle301 G StreetCarlisle, PA 17013


Do you have a passion for community service? Are you a good listener? Would you like to help make a difference in the life of someone in crisis?

Every fall and spring, Sexual Assault/Rape Crisis Services of Cumberland County offers a specialized training for community members interested in offering non-judgmental emotional support, crisis counseling, and resource information to survivors of sexual assault and other interested parties.

There is no fee to participate in the sexual assault counselor/advocate training, for trainees who commit to fulfilling the minimum volunteer term (1 year and 2 shifts a month). Please contact Trisha Grace, Volunteer Coordinator, at: 1-888-727-2877 or 717-258-4324 or email tgrace@ywcacarlisle.org for volunteer application and registration information.

Volunteers are required to have an updated child abuse, PSP criminal background, and FBI fingerprint clearances prior to the start of their first hotline shift. We also require a valid driver’s license.

Volunteers serve on the hotline and may accompany survivors to the hospital. As part of the comprehensive 40-hour training, which includes instruction on the psychological, medical, and legal implications of sexual assault, volunteers gain the tools necessary to feel comfortable and be successful in this important role. Crisis intervention and counseling skills are developed through discussion, role-plays, and feedback.

Research shows that 1 in 4 members of our community will experience sexual violence, which affects people of all genders, race, socio-economic status, and across the lifespan. Trauma impacts individuals and their families and can often lead to stress, depression, as well as long-term impacts on work, relationships, and health. Through the sexual assault counselor/advocate training, volunteers develop the ability to actively listen, assess the needs of someone in crisis, and provide empathy and support.

For more information, please call (717) 243-3818 or contact the Volunteer Coordinator at tgrace@ywcacarlisle.org. Volunteers must complete the application and screening interview process, attend all training sessions, and have access to a private telephone while on-call. Hotline shifts are chosen at the discretion of volunteers and can easily be scheduled around other commitments.


  • Relationship Building
  • Crisis Counseling
  • Verbal / Written Communication
  • Community Outreach
  • Problem Solving
  • Counseling / Mental Health

Good Match For


Requirements & Commitment

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 40 hours
  • Online webinar modules to be completed

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