Long Term Care Ombudsman
Bristol Elder Services, Inc.
Bristol Elder Services (Bristol) is looking for volunteers for its Long Term Care Ombudsman program. An Ombudsman volunteer acts as an advocate for residents living in facilities such as nursing homes or rest homes. Ombudsmen offer a way for residents and their loved ones to voice their complaints and have their concerns addressed so that residents can live their lives with dignity and respect.
The program’s goals are to improve residents’ quality of care, life, and environment; to advocate for the protection of their rights; and to provide information about long term care issues affecting nursing and rest home residents in the greater Attleboro, Fall River, and Taunton areas.
Ombudsman volunteers receive training and support from Bristol. Margaret Pilkington, Program Manager of Bristol’s Ombudsman Program, explains that volunteers advocate for residents’ rights, working at the direction of the resident. She states that "It all begins by completing an application and meeting to talk about the Ombudsman role. After that, there is classroom training, and then hands on experience." Volunteers meet once a month to talk over their experiences, learn new information, and spend some time just catching up.
About Bristol Elder Services, Inc.
1 Father DeValles Boulevard, Unit 8, Fall River, MA 02723, US
Bristol Elder Services, Inc. is an open and affirming agency with a mission to improve the quality of life for elders, disabled individuals, and their families. All of our services revolve around the goal of maintaining independence and dignity. We achieve this by making it easier for individuals and their families to access a comprehensive system of long-term services and supports.
Bristol is a designated Aging Services Access Point, and as such serves as the entry point for a vast array of elder services in southeastern Massachusetts. Additionally, as an Area Agency on Aging, Bristol receives and disburses funds under the federal Older Americans Act, promoting independence for elders through the provision of community-based services.
Primarily serving people in the following communities, although we can help others search for resources in other areas of Massachusetts: Attleboro, Berkley, Dighton, Fall River, Freetown, Mansfield, North Attleboro, Norton, Raynham, Rehoboth, Seekonk, Somerset, Swansea, Taunton, Westport.
Working hand-in-hand with elders, their caregivers, and healthcare professionals, we're proud to make a difference in the lives of elders and disabled individuals in our region.