SHIP Volunteers - Medicare Counseling - Lafayette County


Cause Areas


It's flexible! We'll work with your schedule.


99 StreetConcordia, MO 64020



CLAIM is a statewide program that provides free, confidential and unbiased health insurance counseling to Missourian with Medicare and their families.

We have more than 300 certified counselors providing local Medicare counseling in 150 Missouri communities. CLAIM trains and certifies our volunteer counselors to assist people locally. These volunteers help Missourians work through and understand Medicare options, benefits or changes. CLAIM counselors can assist with:

  • Medicare eligibility, enrollment and billing
  • Medicare Prescription Drug plans
  • Medigap and supplemental insurance
  • Long-term care planning and insurance
  • Medicare Advantage options, such as HMO’s and PPO’s
  • Public benefit programs
  • Appeals and grievances
  • Suspected waste, fraud and abuse

The CLAIM program is free of charge to those who need counseling. The monthly minimum volunteer time requirement is 6-8 hours.

To find out more about the CLAIM program visit our website at

CLAIM is funded by Centers for Medicare and Medicaid Services (CMS) grant through the Missouri Department of Insurance, Financial Institutions & Professional Registration.

Join a Winning team with the CLAIM Program!


  • Basic Computer Skills

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 6-8 hours per month
  • Reporting of contacts
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