Front Desk Coordinator

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The Family Place is looking for an energetic, Spanish/English bilingual volunteer to be our Front Desk Coordinator! Volunteers will be in charge of receptionist duties including answering phones, writing messages and creating a friendly and welcoming environment for participants.

The Family Place is a Community Center in Columbia Heights. We work primarily with Latino families providing a variety of educational and social services. Our mission is to empower low-income families and to foster the optimal development of their young children.

Position Title: Volunteer Front Desk Coordinator

Schedule: Mondays- Fridays: 9am-5pm (One morning or afternoon, or longer, on a weekly basis).

Duties: The Front Desk Administrator will:

1. Answer phones and direct calls to appropriate staff
2. Welcome participants and offer individual attention
3. Ensure smooth communication between participants and staff
4. Distribute diapers, clothes and other basic necessities to participants
5. Assist with basic case management for walk-ins and students

Qualifications:

1. Prior experience in a receptionist role is encouraged but not required
2. Basic phone knowledge
3. Proficiency in English and Spanish is required!
4. Maintain a positive and welcoming attitude

Start Date: As soon as possible. Ongoing, flexible start date.

Please contact Andrea Gallegos at agallegos@thefamilyplacedc.org for more information.