ContactLifeline, in Wilmington, Delaware, has operated a 24/7 Crisis Helpline since 1974 responding to over 22,000 calls a year and has always primarily been staffed by volunteers. Our intensive training prepares our volunteers with the knowledge and skills necessary to aid callers experiencing varying levels of crisis. We also have advanced training opportunities to support incoming crisis chats, an instant messaging format. Outreach and presentation opportunities are offered, as well.
Our mission is to keep people alive and safe, to help them work through crises, and to connect them with relevant community resources.
* Crisis Helpline Services:Provides immediate statewide toll-free 24-hour access to telephone counseling, crisis intervention, information and referral services to anyone in need.
* Sexual Assault Advocacy and Services: Provides comprehensive statewide services to victims of sexual assault including statewide toll-free 24-hour telephone counseling, accompaniment services to local hospitals, police stations, and courts; short-term individual support for victims and families, prevention education on sexual assault. Counseling Support Services: Provides free counseling for victims of sexual assault.