Check-in Volunteer

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Goal of the position: Check-in volunteers will be the first friendly face to interact
with guests receiving food as they enter our facility. Check-in volunteers ensure that
procedures are followed and our database is accurate. Volunteers will provide excellent
customer service to ensure great relationships and a positive atmosphere during distributions.

Time Required: 2-5 hours
Hours: 8:45-11am and 11:45-2pm, Friday and Saturdays. Weekly volunteers preferred minimum 1 x a month
Commitment Length:Minimum 3 month commitment
Positions Available: 3
We are particularly looking for Saturday Afternoon help from 11:45- 2:00PM

Responsibilities:
Great guest upon entering the building
Ensure all guests are entered into the database
Sign up new guests and review information with them
Answer questions, promote community/health/nutrition resources

Rainier Valley Food Bank could not operate without a cadre of committed, long-term community volunteers who contribute over 2,000 hours of service every month.

Skills Needed:
Previous computer skills and/or data entry a must
Ability to multitask data entry and customer service
Works well under pressure in fast paced, dynamic atmosphere
Punctual & dependable
Enthusiastic, flexible and positive attitude
Outgoing and enjoys working with people and helping clients
Comfortable with diverse populations in high energy settings
Multi-lingual is a huge plus! Cantonese, Vietnamese, and Spanish are common languages spoken by guests at RVFB.
Commitment to RVFB policies & procedures signed

Training: An orientation and "trial run" will be provided with RVFB staff aiding you through your first check-in experience. Ongoing support and collaboration provided. We are always interested in incorporating new, fresh ideas into our process!

Application Process:
Applicants must fill out our volunteer application available at RVFB or online at rvfb.org. Background check required.