AWS rebooted our instances yesterday and the main instance our nonprofit runs on is no longer working, so we need help somewhat urgently. We have a part-time web dev who averages about 3-4 hours of work per week who knows some AWS, but not a lot. AWS is saying that the instance is not passing 1 of 2 status checks, and the dev hasn't been able to SSH into it.
He tried creating a new instance using the back-up AMI (we subscribe to the AWS backup service), but it also fails the status check and can't be reached via SSH. He says he would need to create a new machine from scratch and configure it etc and would take him about 30 hours to do, but we can't afford 30 hours of his time.
So we could really use help. It probably would take a person experienced at AWS less time to do, but it still might take perhaps 15 to 20 hours. Please let me know when you could start on it, and roughly how many hours you can put into it during the upcoming 2-4 days. I can easily give you full access to our AWS account and I can be available via phone or email.
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