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  • A group opportunity. Invite your friends.
  • 20 people are interested

Bereavement Telephone Assurance Program Volunteer

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ORGANIZATION: VITAS Healthcare of Fort Worth

  • A group opportunity. Invite your friends.
  • 20 people are interested

Bereavement Telephone Assurance Program (BTAP) is a program where family members or caregivers receive a phone call by a trained volunteer or staff member one month after the death. The purpose of these calls are to provide condolences and ascertain:

    • If a referral is needed to the bereavement department for additional grief support
    • Whether the caregiver/family had concerns about the VITAS service their patient received that can be addressed prior to the caregiver receiving the CAHPS survey.
  • BTAP volunteers/staff make phone calls at home or at the VITAS office, insuring privacy and a quiet environment
  • Being a BTAP volunteer is right for you if...
    • You enjoy talking on the phone
    • You want to volunteer from your home (or office)
    • You have a busy schedule but can fit in a few phone calls
    • You want to provide meaningful support to bereaved individuals
  • You want to be the "eyes and ears" of the team, identifying caregivers who have unresolved concerns about the care their patient received.

25 More opportunities with VITAS Healthcare of Fort Worth

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About VITAS Healthcare of Fort Worth


6100 Western Place, Suite 800, Fort Worth, TX 76107, US

Mission Statement

To provide a special form of holistic health care for people during the last weeks and months of life. VITAS provides a team of experts to care for each patient and family to preserve dignity and offer choices.


Hospice program offering a complete team of professionals and trained volunteers to meet the physical, spiritual and social needs of patients who wish to pursue proactive comfort care at the end of life in the location of the patient's choice. We serve Tarrant, Denton, Parker and Johnson counties


Computers & Technology
Health & Medicine
Computers & Technology, Health & Medicine, Seniors


We'll work with your schedule.


6100 Western Place, Suite 800BAE Systems buildingFort Worth, TX 76107



  • Customer Service
  • Patient Care
  • Hospice Care
  • People Skills
  • Verbal / Written Communication
  • Administrative Support


  • People 55+
  • Group


  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 1 to 3 hours weekly, average 4 hours per month
  • at least 1 year commitment

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