Consumer issues staff assistant - Boulder DA's Office


(40.0197,-105.289)
 

Cause Areas

When

It's flexible! We'll work with your schedule.

Where

Boulder County Justice Center - 1777 6th StreetBoulder, CO 80302


About

Current opening for one volunteer 8 hours per week (can be two half days, M-F).

Boulder County District Attorney's Office needs your help handling consumer concerns, landlord/tenant disputes, and elder fraud and abuse inquiries that originate by drop-in, phone, email, or mail.

This position requires professional communication skills, objectivity, patience, maturity, imagination, computer skills, and the ability to represent the DA's Office with integrity. Must be able to deal effectively and respectfully with the public. Mediation, human services/housing services background, or general experience as a mature adult are all skills we value.

One year minimum commitment required
, but several of our volunteers have been with us for four, five and seven years!

There are several areas of work done by our volunteers:

Emphasis is on mediating problems between consumers and local Boulder County businesses to help parties move toward solutions out of court, and also providing consumer education (outreach in the community) . Those with expert accounting and investigative experience (Certified Fraud Examiner, etc.) may be selected to work on pending finance/fraud cases.

Background check and references required.

Intrigued? Contact us for an application link and instructions: email Mary Eldred, Volunteer Services Coordinator, jsvp@bouldercounty.org. After initial screening, a formal interview may take place at the DA's Office.

Skills

  • Customer Service
  • Problem Solving
  • Critical Thinking
  • People Skills
  • Community Outreach

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Must be at least 21
  • Orientation or Training
  • 8 hrs/wk, Mon 1-5 pm & Thurs 8-12am in DA's Office
  • Formal interview & initial + ongoing training required. Firm commitment of at least 1 year.

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